Error POL-1500

[SiC_fAiTh]

Please help , i haven't been playing on FFXI for around 3 - 4 month, and decided to play last night only to find out that my account has been suspended but can reactivate it and when i try to do so i get the error code POL - 1500 and it aslo appears when trying to create a new account. I only seem to remember my POL ID and Password.

[Corwin]

Re: Error POL-1500

I have the same problem, and some other guys too, I hope they'll do something soon, it's sad to be ignored this way for 2 days.

[SiC_fAiTh]

Re: Error POL-1500

I been reading storys similar to this but they had there account deleted and are needing to buy another copy of FFXI.
I hope this doesn't happen 2 any of us

[Corwin]

Re: Error POL-1500

To be honest this is the first time I use the Play Online Viewer, I just need to register but I can't. I would like to know if they have a server problem, it's frustrating to wait this way. They should tell us the problem they have an how much time they need to fix it, so we could feel a bit less ignorated.

[SiC_fAiTh]

Re: Error POL-1500

last time i heard the server was up and running with no maintance being done

Double Post Edited:
I Have fixed the problem i dont know if this worked or the guys at POL did it but i installed the lastest DirectX from www.Microsoft.com and not its working

Double Post Edited:
Now its working sorry

[Corwin]

Re: Error POL-1500

It works now :D

[SiC_fAiTh]

Re: Error POL-1500

Its Allll Gud

[bentleym33]

Re: Error POL-1500

im having the same problem

[Racc]

Re: Error POL-1500

im getting the same error and i only got ff11 the van a diel collection about 9 hours ago.

Can anyone help please?, ive tried uninstalling and reinstalling everything, ive also upgraded to the newest direct x and still no luck

Ive mailed play online but still no reply.

if anyone could help it would be greatly appriciated as, i dont know where to start ive done all i can think of

it worked to update the browser but just wont when i try and register

My comp:

=============================== System =================================

CPU = Intel(R) Celeron(R) CPU 2.40GHz
CPU Speed = 2467 MHz
No. of CPUs = 1
OS = Microsoft Windows XP Service Pack 2 Ver 5.01.2600
Version of DirectX = DirectX 9.0
Main Memory = Capacity: 510MB : Free Space: 254MB
Drive [C:\] = Local Disk Free Space: 7.08 GB (Capacity: 34.46 GB )
Drive [E:\] = Local Disk Free Space: 6.58 GB (Capacity: 38.16 GB )
PlayOnline Viewer Install Path = C:\Program Files\PlayOnline\SquareEnix\PlayOnlineViewer\
FINAL FANTASY XI Install Path = C:\Program Files\PlayOnline\SquareEnix\FINAL FANTASY XI\
TETRA MASTER Install Path = C:\Program Files\PlayOnline\SquareEnix\TetraMaster\
Graphics Card = NVIDIA GeForce FX 5500
Type of Chip = NVIDIA GeForce FX 5500
Video Driver = nv4_disp.dll
Version = 6.14.10.8421
Updated = 09 March 2006 15:29
VendorId = 0x10DE
DeviceId = 0x0326
SubSysId = 0x0000
Revision = 161
VRAM = 128.0MB
AvailableVidMem = 124.0MB
AvailableTextureMem = 306.0MB
Sound Card = SoundMAX Digital Audio
Sound Driver = smwdm.sys
Version = 5.12.01.5243
Updated = 29 October 2004 20:14
Network Card = Broadcom 440x 10/100 Integrated Controller
Network Driver = bcm4sbxp.sys
Version = 3.63.0.0
Updated = 15 July 2003 22:20
Network Card = Nintendo Wi-Fi USB Connector
Network Driver = rt25usbap.sys
Version = 2.00.2.7
Updated = 25 October 2005 00:17
Network Card = USB Cable Modem 351000
Network Driver = usbcm.sys
Version = 1.10.35.1000
Updated = 11 April 2002 21:21
Motherboard = 0F5949
Manufacturer = Dell Computer Corp.
Version = A01
Serial Number = ..CN7082151GA05M.

============================ Applications ==============================

System Information Ver.1.01.17
Final Fantasy XI :: Dreams in Vana'diel - Error POL-1500 - Mozilla Firefox

============================== Processes ===============================

smss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
LEXBCES.EXE
LEXPPS.EXE
spoolsv.exe
mcdetect.exe
mcshield.exe
mctskshd.exe
svchost.exe
Explorer.EXE
mcvsescn.exe
mcvsftsn.exe
Msmsgs.exe
wuauclt.exe
mcvsshld.exe
mcagent.exe
OasClnt.exe
firefox.exe
PolSystemInfo.exe

========================= Installed Programs ===========================

Acoustica MP3 CD Burner
Adobe Photoshop CS2
ASAPI Update
AVerTV Hybrid+FM USB2.0 2.0.3.9
AviSynth 2.5
BitTornado 0.3.7
Clean Ram 1.10 - Free
CureROM Pro 2.0.1
Dell Photo Printer 720
Dell Support 5.0.0 (630)
DJMixStation 2 feat. Virtual DJ
DH Driver Cleaner Professional Edition
eMule
eMule++ 1.2.3
FL Studio 5
FL Studio 6
FLV Player 1.3.3
GetRight
FINAL FANTASY XI
AVerTV USB 2.0 Plus
PlayOnline Viewer and Tetra Master
AVerTV USB 2.0 Plus Driver
Intel(R) 537EP V9x DF PCI Modem
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Security Update for Windows XP (KB883939)
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB888310
Security Update for Windows XP (KB890046)
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Security Update for Windows XP (KB893756)
Windows Installer 3.1 (KB893803)
Update for Windows XP (KB894391)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Update for Windows XP (KB896727)
Security Update for Step By Step Interactive Training (KB898458)
Update for Windows XP (KB898461)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Update for Windows XP (KB900485)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Update for Windows XP (KB916595)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
K-Lite Codec Pack 2.72 Full
LimeWire 4.9.23
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Macromedia Shockwave Player
McAfee SecurityCenter
MediaJoin
Microsoft .NET Framework 1.1
mIRC
Mozilla Firefox (1.0.4)
Messenger Plus! 3
MSN
NVIDIA Drivers
QuickTime
Ragnarok Online
Ragnarok Sakray
RealPlayer
SHOUTcast DNAS (remove only)
Macromedia Flash Player 8
SHOUTcast Source DSP 1.8.2 (remove only)
SoulSeek Client 156c
Steinberg Cubase SX v3.1.1.944
Steinberg WaveLab v4.00c
SC Ver 2.55
SyncroSoft Emu (Remove only)
Syncrosoft's License Control
System Requirements Lab
Viewpoint Media Player
Virtual DJ - Atomix Productions
McAfee VirusScan
Nintendo Wi-Fi USB Connector Registration Tool
Winamp (remove only)
Windows Media Format Runtime
Windows Media Player 10
WinRAR archiver
Microsoft Windows Media Video 9 VCM
Sonic Update Manager
Sonic DLA
AutoUpdate
Google Toolbar for Internet Explorer
WebFldrs XP
Internet Explorer Default Page
Sony Ericsson OCS
Intel(R) Integrated Performance Primitives RTI 4.0
Dell Driver Reset Tool
PowerDVD 5.3
Java 2 Runtime Environment, SE v1.4.2_03
Dell System Restore
Microsoft Works 7.0
InterVideo FilterSDK for AverMedia
PC Suite
Jasc Paint Shop Pro 8 Dell Edition
Intel(R) Extreme Graphics Driver
DivX Player
AVerTV USB 2.0 plus
Sonic RecordNow!
Windows Messenger 5.1
Sony Ericsson Mobile Phone Monitor
Dell Media Experience
Adobe Acrobat - Reader 6.0.2 Update
Adobe Reader 6.0.1
DivX Converter
DivX Web Player
Microsoft XML Parser
Nero 7 Demo
Jasc Paint Shop Photo Album
Dell Media Experience Update
MSN Messenger 7.5
Sony Ericsson Capability Manager
DigimonRPG

========================== Connection Test ============================

Not Checked

thanks

[Shimonu]

Re: Error POL-1500

Heya.

My friend is also having the POL-1500 error message. He bought FFXI for his Xbox 360 today and he can't even start the registration process. Bit of a kick in the teeth I know. If anyone can help me with information on this matter it will be greatly appreciated. ^_^

-Shimonu-

[sillybilly]

Re: Error POL-1500

Im also having the prob I just got FFXI with expansion packs today and all I get when i go to register is the error code POL - 1500 I have tried everything I can think of to get it working. I wish that they would tell us the actual problem to make it less fraustrating and give us a chance of fixing it. Does anyone know if its a problem with them or with are computers.

[bentleym33]

Re: Error POL-1500

well i have the xbox 360 version and that doesn't work, i think the problems with them because i've been on afew other sites and seen that other people are having problems.

[Thrasher]

Re: Error POL-1500

Since 4 people reported the same problem the same day on different systems (along with the people in july) my best guess is its a just a reregistration server error. Try calling or chatting online with Play Online Service Representatives to confirm this. (Its under service and support at the play on line site)

[JennifARGH]

Re: Error POL-1500

Definately something going on on PlayOnline's side. I'm trying to reactivate my FFXI Content ID after 2 months on hiatus and I'm getting the 1500 error. Has it been going on for a few days now? Dang...

[neighbortaru]

Re: Error POL-1500

Definately something going on on PlayOnline's side. I'm trying to reactivate my FFXI Content ID after 2 months on hiatus and I'm getting the 1500 error. Has it been going on for a few days now? Dang...

don't reactivate in the middle of the month! SE charges the full month's fee and you'll only get half a month to play before SE charges you again. which mean's you will see two $12.95 charges on Sept 1.