Gamestop no likey OnLive

[Absentia]

GameStop intentionally removing Deus Ex OnLive coupons from retail PC copies | Joystiq

:3

Hey, remember the free Deus Ex: Human Revolution OnLive code that comes with the retail PC version? If you bought your copy at GameStop, chances are you didn't get the code. It turns out that the retailer decided not to participate in the promotion ... by force.

GameSpy is reporting that GameStop employees received notice yesterday that they were to open new PC copies of Deus Ex and remove the free OnLive token. To repeat: GameStop employees were told to open new copies and remove contents intended to be sold with the game.

A GameStop representative confirmed to GameSpy that the company is removing the tokens, saying, "Square Enix packed the competitor's coupon with our DXHR product without our prior knowledge and we did pull and discard these coupons." Indeed, some of our own commenters claiming to be GameStop employees said the same thing in our post revealing the OnLive promotion yesterday.

Joystiq is currently investigating the issue, including the possible legal implications of tampering with a product and selling it as new.

[DakAttack]

Re: Gamestop no likey OnLive

Always shady. They never had a legitimate definition for used, so I guess it shouldn't surprise anybody.

[Kailea]

Re: Gamestop no likey OnLive

and I can tell you my Manager did not do this, he never opens PC games for any reason what so ever.

although to be honest, that OnLive service sucks really bad.......

[Feba]

Re: Gamestop no likey OnLive

Joystiq is currently investigating the issue, including the possible legal implications of tampering with a product and selling it as new.

As if this has ever stopped gamestop before.

On the other hand, any scandal that brings legal troubles upon them, I am all for. America needs a gaming retailer that doesn't suck ass, and GameStop has the market saturated.

[Kailea]

Re: Gamestop no likey OnLive

People not knowing what is going on again, sad it is Joystiq.....

GameStop statement:
Regarding the Deus Ex: Human Revolution OnLive Codes: We don't make a habit of promoting competitive services without a formal partnership. Square Enix packed the competitor's coupon with our DXHR product without our prior knowledge and we did pull these coupons. While the new products may be opened, we fully guarantee the condition of the discs to be new. If you find this to not be the case, please contact the store where the game was purchased and they will further assist.

[Icemage]

Re: Gamestop no likey OnLive

People not knowing what is going on again, sad it is Joystiq.....

GameStop statement:
Regarding the Deus Ex: Human Revolution OnLive Codes: We don't make a habit of promoting competitive services without a formal partnership. Square Enix packed the competitor's coupon with our DXHR product without our prior knowledge and we did pull these coupons. While the new products may be opened, we fully guarantee the condition of the discs to be new. If you find this to not be the case, please contact the store where the game was purchased and they will further assist.

Yeah, tell that to someone who wanted an unopened Deus Ex: HR Collector's Edition for collection's sake.

Shady business practice is shady.


Icemage

[Kailea]

Re: Gamestop no likey OnLive

Yeah, tell that to someone who wanted an unopened Deus Ex: HR Collector's Edition for collection's sake.

Shady business practice is shady.


Icemage

they dont have to buy it at Game Stop , go to Walmart, Target, Toy's R US, HEB Plus.

and it even said that the customer could pretty much return it if they had a problem.

"While the new products may be opened, we fully guarantee the condition of the discs to be new. If you find this to not be the case, please contact the store where the game was purchased and they will further assist. "

It is not "shady" because they are not hiding that they are doing it.

[Raydeus]

Re: Gamestop no likey OnLive

Butthurt Gamestop is funny. Are we sure EA didn't buy them?

[Icemage]

Re: Gamestop no likey OnLive

they dont have to buy it at Game Stop , go to Walmart, Target, Toy's R US, HEB Plus.

and it even said that the customer could pretty much return it if they had a problem.

"While the new products may be opened, we fully guarantee the condition of the discs to be new. If you find this to not be the case, please contact the store where the game was purchased and they will further assist. "

It is not "shady" because they are not hiding that they are doing it.

Yeah, because the person who pre-ordered a Collector's Edition is going to be so thrilled to try and track down another one after release date because some corporate suits couldn't find their ass with both hands?

I don't normally have a problem with GameStop, but this particular action is indefensible. For products that instantly lose their value the moment they're opened, this practice of gutting new discs is already terrible, and it's a hundred times more terrible when they're removing items from the packaging.


Icemage

[Omgwtfbbqkitten]

Re: Gamestop no likey OnLive

If I come into your bakery to promote my bakery that is called solicitation and It is within your right to ask me to leave. If I don't, it is within your rights to have me removed. This, more or less, is what is happening here. Gamestop is not allowing another storefront on their turf and they did the same to Steam and Steam did the same thing to EA with Mass Effect 2 and the Dragon Age games recently. Steam has a rule about the solicitation of other services that aren't Steam and what does Cerberus Network and DA:O's in-game content peddler do:

Promote EA's services. Bye-bye.

Same damn thing and I don't see anyone here complaining about when Steam did it. And I don't blame Steam for doing it to EA, I don't blame Gamestop for doing it to Steam and Onlive. I believe Direct2Drive doesn't allow Steam-enabled games on their service, either

So what you guys are really saying here is this: Its only bad when Gamestop does it

Good job!

By the way, if you have a raging hard-on for Star Wars: The Old Republic, you'll be happy to know Origin serves as spyware to check what's on your HDD without your permission. TOR requires Origin, after all. If you want to get your panties in a wad about something, I'd get them in a wad about that. I remember the fuss when SE tried it with FFXI.

It doesn't surprise me at all because EA does those Big Brother-esque file checks every time I boot up DA:O.

[Icemage]

Re: Gamestop no likey OnLive

If I come into your bakery to promote my bakery that is called solicitation and It is within your right to ask me to leave. If I don't, it is within your rights to have me removed. This, more or less, is what is happening here.

I don't have a problem with GameStop having a problem with the OnLive voucher. I do have a problem with whatever idiot thought putting the voucher in the packaging would be a good idea. And I also have a problem with the other idiot who thought that it would be ethical to gut sealed copies to remove the voucher instead of sending the inappropriate product back to the supplier.

GameStop should have immediately recalled product, and Square-Enix owes them a ginormous apology for pissing off their customers. Had they done that from the beginning, or found some other solution that didn't immediately make it impossible for the customer to return the product if they were unhappy with the situation, I think that would have been OK.

But they didn't, and therefore they get blamed - because they deserve at least part of the blame for bad decision-making.


Icemage

[Raydeus]

Re: Gamestop no likey OnLive

People have a problem with having their new games opened and contents stolen, then repackaged and sold as new (which they indeed do all the time from what I hear.)

Gamestop doesn't like the contents in box? Fine, then they just have to send them all back and request for coupon-less versions from the publisher, and then advertise them as such.

"Gamestop exclusive version! No OnLive coupon inside! Yay!" Would be a nice campaign if you ask me.

Worst part is this is actually giving OnLive waaaay more publicity than it would've gotten from the coupon. As most people buying the boxed version would just ignore the cloud offering anyway, me thinks.

[Kailea]

Re: Gamestop no likey OnLive

I don't have a problem with GameStop having a problem with the OnLive voucher. I do have a problem with whatever idiot thought putting the voucher in the packaging would be a good idea. And I also have a problem with the other idiot who thought that it would be ethical to gut sealed copies to remove the voucher instead of sending the inappropriate product back to the supplier.

GameStop should have immediately recalled product, and Square-Enix owes them a ginormous apology for pissing off their customers. Had they done that from the beginning, or found some other solution that didn't immediately make it impossible for the customer to return the product if they were unhappy with the situation, I think that would have been OK.

But they didn't, and therefore they get blamed - because they deserve at least part of the blame for bad decision-making.


Icemage

*points at this again*

"While the new products may be opened, we fully guarantee the condition of the discs to be new. If you find this to not be the case, please contact the store where the game was purchased and they will further assist. "

[Feba]

Re: Gamestop no likey OnLive

If I come into your bakery to promote my bakery that is called solicitation and It is within your right to ask me to leave.

Better analogy; if a bag of chips has a Target coupon in it, it's well within Wal-Mart's right to not sell that bag of chips. It is not within their rights to open the box, fish around in it, and pull it out.

[Icemage]

Re: Gamestop no likey OnLive

*points at this again*

"While the new products may be opened, we fully guarantee the condition of the discs to be new. If you find this to not be the case, please contact the store where the game was purchased and they will further assist. "

You're still missing the point. Any software box that has been open = used, in The World According to GameStop. Walk into any GameStop on the planet with an opened box of any software with the receipt and see if they'll take it as a return instead of as a used trade.

Double standards ahoy!


Icemage