Gamestop UGH

[Etra]

Re: Gamestop UGH

All I hear is BBQ making excuses for shitty service and pinning the responsibility of correcting stuff on the customer.

Never had shitty service at a gamestop. And I point you back to my previous post: http://www.ffxionline.com/forums/vid...tml#post910001

[cidbahamut]

Re: Gamestop UGH

To be clear, my beef isn't really with the retail employees. The stuff I object to is mostly out of their hands, like being required to push subscriptions and open up games that come into the store rather than leaving them all factory sealed. It's not the underlings' fault and I don't blame them, but I do object to the way BBQ tries to pass it off as all perfectly fine.

[Kailea]

Re: Gamestop UGH

To be clear, my beef isn't really with the retail employees. The stuff I object to is mostly out of their hands, like being required to push subscriptions and open up games that come into the store rather than leaving them all factory sealed. It's not the underlings' fault and I don't blame them, but I do object to the way BBQ tries to pass it off as all perfectly fine.

there is nothing wrong with unsealing one game to use a display, if we did not do this, then there would be nothing on the shelves for people to look at, and to hell if it a great idea to place the cases out on the walls with games in them.

The game is still new, I find it silly that people are so upset about it. The game is still new, it has not been played, it was just unsealed, then placed in a protective sleeve and on a shelf/in a drawer.

[cidbahamut]

Re: Gamestop UGH

I've seen those drawers sir and your claims ring false. The game disks in those drawers take a hell of a beating.

[Ufgt]

Re: Gamestop UGH

Unsealed = no lnoger new.

Idk how that is so difficult to understand.

[Kailea]

Re: Gamestop UGH

I've seen those drawers sir and your claims ring false. The game disks in those drawers take a hell of a beating.

those are used games, new games are stored with the extra copies on the shelves on the wall behind the counter.

[Omgwtfbbqkitten]

Re: Gamestop UGH

To be clear, my beef isn't really with the retail employees. The stuff I object to is mostly out of their hands, like being required to push subscriptions and open up games that come into the store rather than leaving them all factory sealed. It's not the underlings' fault and I don't blame them, but I do object to the way BBQ tries to pass it off as all perfectly fine.

So what you're saying is your beef is with the retail employees.

Thanks for clearing that up.

Apathy does not mean approval. I'm apathetic to the practice because I'm going to play the game anyway. GS's approach is what it is, its well-established and until the FTC has their say on the matter, there's not much else to be done. I actually agree with the FTC's main point of contention, too, the practice is questionable mostly because employees are allowed to sample the gutted games.

And, for the record, I don't engage in that practice because I don't approve of that part. See, I understand gutting a copy for display. Publishers don't send us display copies. But play what we're selling as new? That I disagree with. Not strongly disagree, just disagree. If i really want it new, I'll pay for it anyway. It being open is just one less step for me.

That aside, knowing what I've always known of Gamestop, if a niche title like Lost in Shadow comes out and I don't pre-order they're probably not stocking more than two copies. And that was the case today. Both copies had been gutted for display just before I got there.

Because I didn't preorder, its more or less my fault I didn't get a sealed copy. I knew it would happen, so I should have pre-ordered.

Do you have a favorite restaurant that has its quirks, but you're willing to deal with them? I know this little mexican place that either gets your food out lightning-fast or takes a bit. Same thing with getting my bill. Its all a matter of manpower, but its never consistent. They know me, never even ask what I want to drink. I like that, but if I'm in a hurry, I'm not going to risk stopping in there.

Every business has its own personality. Its a take-it-or-leave-it thing.

Expecting a business to change because you don't like something the numerous times you continue to go there... Well, you know what Einstein said about insanity, right?

[Kailea]

Re: Gamestop UGH

And, for the record, I don't engage in that practice because I don't approve of that part. See, I understand gutting a copy for display. Publishers don't send us display copies. But play what we're selling as new? That I disagree with. Not strongly disagree, just disagree. If i really want it new, I'll pay for it anyway. It being open is just one less step for me.

ah yeah most of my store agrees with you there, my manager will only allow the checking out of used titles, and I understand why.

[cidbahamut]

Re: Gamestop UGH

those are used games, new games are stored with the extra copies on the shelves on the wall behind the counter.

Maybe at your store, but at the one I worked at they were just in a different bin getting the same manhandling as the used games. There were a few select games stored on the shelf, but the majority of both new and used games were piled into alphabetized bins that got jostled pretty regularly. It wasn't the kind of storage that lets you say your product is in pristine condition when you present it to the customer. Don't get me started on what that system did to instruction booklets...

So what you're saying is your beef is with the retail employees.

Thanks for clearing that up.

If by "retail employees" you mean yourself, specifically, as an individual, then yes I suppose I am.

[Omgwtfbbqkitten]

Re: Gamestop UGH

If by "retail employees" you mean yourself, specifically, as an individual, then yes I suppose I am.

You want to know why I don't take your position as infallible?

Because the customer is always right until that customer behaves like an asshole. One asshole won't make a difference.

My first boss, a big black dude named Larry, taught me that. Turns out he was a really helpful guy until you thought you could walk all over him. Cross the line and he wouldn't even raise his voice, he would just ask you to leave. He saw himself as a manager, his employees as his people and no one on his side of the counter was to be treated like a doormat.

Excuse me if I just happen to harbor that same opinion. I'm not quite as imposing as Larry, but I can show you the same level of apathy and ask you to leave if you think I'm going to be some pushover on policy.

Again, I don't have to like the policy, just enforce it. Its what gets me paid.

You know how Gamestop works.
You know that if you don't pre-order, not getting a sealed copy is a possibility.
Whose problem is it if you ignore the first two facts?
It most certainly isn't mine.

You have no right to get mad, either. You knew. There's no way you couldn't.

The mom that never goes to these stores and could not know the policies I can be much more sympathetic toward, along with the people that live far away but my store is still closest to them. If they handle themselves she handles herself in a polite manner, they're much more likely to get their way. Maybe you can if you do, too. It all rides on what the manager decides.

Now, tell me exactly how I'm being an unreasonable tool here?

Give respect, get respect. Not a hard concept. Try it sometime.

This thread and the outright stubborn ignorance in it has been very entertaining.

[cidbahamut]

Re: Gamestop UGH

Now, tell me exactly how I'm being an unreasonable tool here?

Well for starters you're assuming that I shop at gamestop and enjoy spiting on all the employees there.

[Absentia]

Re: Gamestop UGH

Ok so I saw some of the used game section of Best Buy the other day, and noticed that they re-shrink wrap the used games, then put the sticker on the outside.

Why can't Gamestop do that?

[Mhurron]

Re: Gamestop UGH

Ok so I saw some of the used game section of Best Buy the other day, and noticed that they re-shrink wrap the used games, then put the sticker on the outside.

Why can't Gamestop do that?

Anything extra would cut into profits. Gamestop is pretty much doing the least amount of work and hiring the least number of people to do it. BestBuy already has the employees standing around doing nothing, Gamestop often has one person around at their busiest times.

They're also usually too damn cheap to rent a properly sized store for what they have, where would they put anything else?

[Absentia]

Re: Gamestop UGH

Anything extra would cut into profits. Gamestop is pretty much doing the least amount of work and hiring the least number of people to do it. BestBuy already has the employees standing around doing nothing, Gamestop often has one person around at their busiest times.

They're also usually too damn cheap to rent a properly sized store for what they have, where would they put anything else?

I really hate some of their small stores in malls. They fill it up so you basically have to walk sideways to get around, and if there's more than 3 people in the store it's impossible to move around.

[Omgwtfbbqkitten]

Re: Gamestop UGH

Anything extra would cut into profits. Gamestop is pretty much doing the least amount of work and hiring the least number of people to do it. BestBuy already has the employees standing around doing nothing, Gamestop often has one person around at their busiest times.

Try two or three, often two. they're always going to need one person present working the floor. Even then, throwing on an extra task like shrink-wrapping used copies is going to murder any other productivity they could have on a Tuesday or any day you have shipments and restock.

Ultimately, just like many other businesses, they're going to get the fewest amount of people to do the most things they can. Its only what most of your jobs do.

They're also usually too damn cheap to rent a properly sized store for what they have, where would they put anything else?

Do you know how expensive mall and strip mall space is for any business? Its pretty ridiculous. You act like just because a business is successful that they can get big places and cut you special discounts.

I know in my area the rent for store space is bloody murder. I've seen a lot of great stores, arcades and restaurants go elsewhere simply because of the rent, sometimes completely out-of-town to find better rent. Is The Gap too cheap to rent space in your mall? I've seen places like that close shop for a few months because of the rent, then come back.

I've even seen small independent businesses do it, though that has to be a real gamble for them. This cookie shop did it and somehow they're back in business at the mall, of all places.

GS doesn't get the pick of the litter in malls, sometimes they get the runt just like anyone else.