Gamestop UGH

[Etra]

Re: Gamestop UGH

Maybe I just have good gamestops near me, but all the workers there have been quite nice. Maybe I just need to pummel them with random douchebaggery to see their mean side.

I'd rather not, though.

[Gyotsha]

Re: Gamestop UGH

It's not really their problem if you're too picky to buy a display copy. There's no way a business will give you a "new" product at a discounted price and not get any profit just because you're being picky.

If you don't buy it, someone else will and you will have to waste your precious time traveling to another store looking for a wrapped copy, or wait until Tuesday where you will buy a copy at the same price, open it, and realize that the game is now in the same condition it would have been if you had just bought it in the first place.

An alternative is to ask them to shrink wrap it for you. Most stores have one at the ready.

[Omgwtfbbqkitten]

Re: Gamestop UGH

oh so we are zombies because we work at GS? Guess I will start being an ass and not help customers at my store now, like I am suppose to.

No, that's not it.

People with low self-esteem feel the need to do whatever they can to dehumanize other people. When things aren't going right in your own life, you project your problems onto other people in an attempt to feel better about yourself. This way, you're "better" than those people even though they might enjoy their grunt job while your "better" job makes you a sad sack.

The guy that got your order wrong at Taco Bell is an idiot. Clearly it wasn't because he was really busy and mixed something up as people are sometimes prone to do. Go in and tell him he's an idiot, act impatient and don't behave like a grown-up. See how far it gets you.

The guy at Gamestop is a "zombie" because he won't do things that get him fired by cutting you a deal because you're anal-retentive. He won't give you 10% because you were the last person to buy a new copy of a game you probably should have pre-ordered if you wanted it so badly? You had to know CoD: Black Ops was coming, you clearly wanted to play it Day One. You couldn't pre-order it? That guarantees you a sealed copy.

And everyone out there driving that isn't you? Complete buffoons that shouldn't even be breathing the same air as you.

You know, as much of a shut in I can be, I can't spend my time getting upset at the random minor disagreements in real life. It might be because at work and in public, I conduct myself in a professional and friendly manner. If you're still mad at the Taco Bell guy, the dude at Gamestop or someone that cut you off on the highway by the time you get home and get on the computer, I just feel sorry for you. I'm not going to lose any sleep over such things.

The customer that conducts themselves in a polite and mature manner is also far more likely to score points with a manager or supervisor and perhaps get the discount on a sealed copy. Act terse, self-righteous or uptight and its probably not going to happen.

[Kailea]

Re: Gamestop UGH

mmmm reminds me of the person that got mad because we ran out of the Red Wii's..... they came to get one on Christmas Eve -.-

[Absentia]

Re: Gamestop UGH

Maybe I just have good gamestops near me, but all the workers there have been quite nice. Maybe I just need to pummel them with random douchebaggery to see their mean side.

I'd rather not, though.

My local Gamestop has been nothing but great to me. I assume as you do that me being polite and understanding you know, may get me the same treatment in return. Heck, I even got some collector's edition item code for free on a purchase of a normal copy of The Force Unleashed II XD.

Anyway, I don't mind that a case is not sealed. If the game is still new than I see no problem, unless the case had been damaged.

If anything, Best Buy is the worst with games. At my Gamestop, everything new (including the big box items and collector's boxes) are always in good condition. At Best Buy, they put those alarm straps on collector's boxes or big box items, and if it isn't a metal case it just gets torn and crushed by the pressure from the straps.

I think I'll take my unsealed but still mint condition (and new) copy of a game than a sealed but damaged game.

[cidbahamut]

Re: Gamestop UGH

When I worked at a Gamestop a few years back part time, I remember the employees were generally decent people but the retail model they were handed from corporate was pretty shitty. Lots of damaged game booklets because they were taken out of cases and stored in a bin with the game disks. I seem to recall they used that storage method for both new and used games, so yeah I think it's a valid complaint that the games aren't kept factory sealed and then sold as "new".

Sure I don't have to purchase it, but that doesn't make it ok.

Nowadays going into a Gamestop just depresses me on multiple levels, so I've stopped purchasing from local stores and now order online most of the time.

[Mhurron]

Re: Gamestop UGH

You're lucky if you're making a few bucks on each new copy sold

Gamestops take on new games is 20%, over 50% for used.

Oh the poor little Gamestop. How ever will they survive if we don't just take what they dish out and like it.

[Ufgt]

Re: Gamestop UGH

Look, it's fine and dandy you work at GS. I actually want to get a PT job at GS when I move back to the city. But if you don't think the business model is a little bit off, than you've been brainwashed by the company.

Display copy =/= new.
Factory Sealed = new.

I'm not sure how you deal with display copies, but I would hope that you tell whoever is buying that last copy is in fact a display copy and accept that they might get a little be upset that it's not new. It's totally understandable for the consumer to get mirked having to pay full price for the display copy. Some people care about things like this.

On a personal note, I don't care if it's new or not. I'm buy demos and display copies if it's the only thing I can find. And ultimately, whether you buy new or used shows who you want to support. Buying new supports publishers so they can continue to publish games, buying used supports the store, so they can continue to sell games. Outside of donating money directly to a developer paypal account, you won't be supporting them directly on a financial level. However, if you buy new, you WILL increase the sales figures for that particular developer, thus indirectly helping them fund their next project.

But what do I care, I buy all my games from the discount bin at Walmart.

[Omgwtfbbqkitten]

Re: Gamestop UGH

Gamestops take on new games is 20%, over 50% for used.

Link?

Even if true, 20% without used sales wouldn't keep half the stores out there open, which is why game retailers sell used in the first place.

Also, how do you think a good portion of those new games are purchased?

Its not just with cash, checks or credit cards, but store credit. That kinda fucks with your fuzzy math. A lot of the "new" sales just wouldn't exist without trade-ins, so trade-ins are kinda patching the new profits. Without used, however, there wouldn't be much to keep those stores open like they do.

Plus that's not accounting for the used games they will inevitably take losses on, to say nothing of sports titles which depreciate faster than a new car driven off the dealer's lot. Or the "big gun" that fizzled, like the Medal of Honor.

How ever will they survive if we don't just take what they dish out and like it.

You don't have to like it.
You don't have to shop there.

And if you're following the two statements above, its not really a problem for you anymore, now is it?

Places I don't like to do business with? I don't invest time in bitching about them, because not shopping there is enough.

After my experience working with Dell, I'm not going to buy their computers. Not because they're terrible computers, because I honestly couldn't say. They're just a terrible employer. Pond scum, actually.

But with any job, you're going to have to stomach a resident tool, be it your manager, asst. manager, supervisor or whatever. That's just any job. I'm lucky the current manager is only 20% a tool, but that's because he has to tow the corporate line somewhere. We all do at some point for any job, its all a matter of degrees.

If there's anything I deftly avoided this holiday, it was not using that mechanical spiel about customers getting a Power Up rewards card.

I mean, sure, I would keep pushing it on someone that's clearly a regular because its for their benefit, really. If you're buying new and used games every month, you're going to get something out of that card and the discounts and bonuses it provides

But your grandparents? People with three kids in tow? Not so much. I doubt they want a subscription to Game Informer, eiither. They came in to shop for the holiday and they could not give a shit about the card or a subscription to Game Informer. This is reality and what the corporate office doesn't want to hear. Hopefully, my customers are going to like me based on how helpful I was and come back because I suggested some cool games to them and pointed out some nice deals.

And really, I'm that way about much any job. I actually will shirk protocol that doesn't help me be effective with a customer, but what I do behind the register will always be by-the-book.

But if you don't think the business model is a little bit off, than you've been brainwashed by the company.

Try this one: I'm just well-past giving a damn about it. Apathy does not equal brainwashing.

I'll care about quality if its something I'm collecting. If I'm just going to go home, open it up and play it I don't really see the difference.

[Malacite]

Re: Gamestop UGH

The stickers thing isn't new Dak, though I still hate it with a passion especially the used games. May as well remove the boxart and just hand me a giant yellow sticker.


The rest of your points are valid though. Fucking Gamestop...

[Ufgt]

Re: Gamestop UGH

The stickers wouldn't be so bad it it were the type that peel off cleanly. But nope, it's the really shitty type that leave behind the adhesive, no matter how meticulous you are at removing the sticker.

[Omgwtfbbqkitten]

Re: Gamestop UGH

Sometimes the stickers peel easy, sometimes they don't.

If they don't, take out the liner art, get a a cloth, apply warm, soapy water and wipe it off. Its not hard. You just have to be careful with Wii and 360 cases now that they've been pulled into that recyclable cases kick. PS3 cases are much easier to manage.

I don't see you guys putting out any ideas that would be a good alternative to solve your various petty issues, aside from a discount for your sense of entitlement.

Most every store uses stickers for cased media. Best Buy does it on their used, EB did it, GS did it, mom'n'pop stores do it. So please get off your high horse. Seems like I'm the only one putting out alternative ideas around here anyway.

I'm partial to the tab idea, similar to what TRU does, in fact I can think of going one better. TRU just has these marquees with claim slips, which is a decent system so long as you recycle the paper. I would eliminate the paper and switch it to a slide tab that said "in stock" or "sold out" and a price for each. This way no copies are opened for display and employees don't have to fuck around with organizing shelves most of the day because customers and their kids won't screw them up.

The problem?

Well, it would put more people out of a job, for one. I'm not too keen on that. I'll let a bit of inefficiency exist if people can have a job, but that's just me. The other problem is it would make the backroom a damn nightmare. There's hardly room to breathe back there now. Its not like malls and strip malls build with Gamestop in mind, though some mall space can be modified it doesn't really change the backroom area much. There's also not enough shelf space behind the counter to keep all those cases.

There's not really an easy solution to it. Making cases smaller and thinner would help, but again, publishers.

[Mhurron]

Re: Gamestop UGH

Link?

Even if true, 20% without used sales wouldn't keep half the stores out there open, which is why game retailers sell used in the first place.

Also, how do you think a good portion of those new games are purchased?

Its not just with cash, checks or credit cards, but store credit. That kinda fucks with your fuzzy math. A lot of the "new" sales just wouldn't exist without trade-ins, so trade-ins are kinda patching the new profits. Without used, however, there wouldn't be much to keep those stores open like they do.

GameStop Brings New Meaning To Gross Profit

Care to back up your assertion that people don't 'buy' new games, they trade in making new games a loss, because Gamestop doesn't agree

GameStop profit up with strong sale of new games | Reuters

Back to topic, Gamestop is doing very well, they can afford the same discount you would expect everywhere else on open box.
GameStop Profit Up 4% - FoxBusiness.com

Without used Gamestop wouldn't be a billion dollar company, but they would probably exist, that or there would be lots of small game stores. Game stores sell used because they don't have to give a cut to anyone, just mark it up 100-200% and see nothing but profit.

[cidbahamut]

Re: Gamestop UGH

All I hear is BBQ making excuses for shitty service and pinning the responsibility of correcting stuff on the customer.

[Kailea]

Re: Gamestop UGH

All I hear is BBQ making excuses for shitty service and pinning the responsibility of correcting stuff on the customer.

I am sure BBQ, and I know I provide the best service we can at GS, but even then there are rules we have to follow, or get fired, and sorry I am not giving you a discount at the cost of my job.

and yes there are alot of things the customer themselves can do, to make GS a better place.