Gamestop UGH

[Kailea]

Re: Gamestop UGH

Exactly. I wouldn't buy open stock of aspirin or food at new prices because I don't consider them new and the store doesn't either but GS does because the almighty dollar is the only thing thats important to them.

You can not compare an open game to an open bottle of pills -.-

just explain to me how its not new, the game has still not been used and it has done no more then go from the case to a protective sleeve and placed behind a glass door, when you buy said game, it goes from the shelf right back into the case it was in before.

[Omgwtfbbqkitten]

Re: Gamestop UGH

Gamestop stores are NEVER clean, no matter what time of year.

Every store in history has to vacuum carpets and wipe down counters after they close for the evening, Gamestop doesn't seem to be any exception to this. Every retailer pretty goes through and makes sure their stock is alphabetized and things are in the right sections as best they can before they leave. We don't have tiled floors, but if we did we'd certainly have to mop them every night.

Gamestop doesn't appear to be any exception to this, so what version of "clean" are you going by here? What gold standard are we going by here?

[DakAttack]

Re: Gamestop UGH

Every store in history has to vacuum carpets and wipe down counters after they close for the evening, Gamestop doesn't seem to be any exception to this. Every retailer pretty goes through and makes sure their stock is alphabetized and things are in the right sections as best they can before they leave. We don't have tiled floors, but if we did we'd certainly have to mop them every night.

Gamestop doesn't appear to be any exception to this, so what version of "clean" are you going by here? What gold standard are we going by here?

Ha, how do they wipe down counters when they've got strategy guides, coupon magazines, old receipts, paper slips for CDs, and other bits of trashed strewn about? The floor behind the counter is always filled with random crap, and every surface either has a sticker or a sticker that's been partially picked off of it. The game cases are no exception. They all say new, but there's almost always some kind of sticker crap and residue on them.

[Etra]

Re: Gamestop UGH

Ha, how do they wipe down counters when they've got strategy guides, coupon magazines, old receipts, paper slips for CDs, and other bits of trashed strewn about? The floor behind the counter is always filled with random crap, and every surface either has a sticker or a sticker that's been partially picked off of it. The game cases are no exception. They all say new, but there's almost always some kind of sticker crap and residue on them.

...Um... When people clean, they usually move the things off / out of the area and then put them back. Also, a game could have a inch thick stack of stickers stuck to the case, and it would still be new. New is new.

I do not understand your argument.

[Omgwtfbbqkitten]

Re: Gamestop UGH

Ha, how do they wipe down counters when they've got strategy guides, coupon magazines, old receipts, paper slips for CDs, and other bits of trashed strewn about?

Same way you do it anywhere else. Move things off the counter, wipe it down, wait for it to dry, put the stuff back.

Were you not aware how this was done?

[Mhurron]

Re: Gamestop UGH

just explain to me how its not new, the game has still not been used and it has done no more then go from the case to a protective sleeve and placed behind a glass door, when you buy said game, it goes from the shelf right back into the case it was in before.

When I buy new it better be as it was from the factory. Otherwise it is either used or a display item and neither should be sold at full retail as it is no longer as delivered originally. It is perfectly acceptable to request and expect a discount on display items.

[DakAttack]

Re: Gamestop UGH

Same way you do it anywhere else. Move things off the counter, wipe it down, wait for it to dry, put the stuff back.

Were you not aware how this was done?

That doesn't mean it's clean, it means you moved the mess to "clean" the counter, then moved it all back. After it's all said and done, the mess is still there.

[TheGrandMom]

Re: Gamestop UGH

When I buy new it better be as it was from the factory. Otherwise it is either used or a display item and neither should be sold at full retail as it is no longer as delivered originally. It is perfectly acceptable to request and expect a discount on display items.

Thank you for stating this better Mhurron. This is how I feel too. I don't go into any store to purchase a product that has been opened when it should be sealed. Most stores mark down items that were opened and put back on the shelf because they know most consumers will bypass that item for a sealed one...but not GS. I think marking down the display copy to the used price would go a long way to making consumers more comfortable. This usually only happens with the newest and hottest games so they are losing out on a whole $5.00.

[Kailea]

Re: Gamestop UGH

That doesn't mean it's clean, it means you moved the mess to "clean" the counter, then moved it all back. After it's all said and done, the mess is still there.

have you thought that the "trash" might be there for a reason, I know that we leave notes and all kinds of stuff around, so one set of employees can tell the others important stuff.

---------- Post added at 10:03 PM ---------- Previous post was at 10:03 PM ----------

When I buy new it better be as it was from the factory. Otherwise it is either used or a display item and neither should be sold at full retail as it is no longer as delivered originally. It is perfectly acceptable to request and expect a discount on display items.

sorry but it is still considered new, we have to gut at least one game for a display, and the game is still new.

[Omgwtfbbqkitten]

Re: Gamestop UGH

When I buy new it better be as it was from the factory. Otherwise it is either used or a display item and neither should be sold at full retail as it is no longer as delivered originally. It is perfectly acceptable to request and expect a discount on display items.

It is not reasonable to give discounts to people buying a product you're not really going to make a profit on.

See, here's what you're happy to ignore - Gamestop, Frys and these other chain gamestores - they don't get the wholesale deals and reimbursement checks that Target, Walmart and Best Buy do. Publishers give those stores a deal and stiff game retailers most of the time.

Places like Gamestop to your local mom'n'pop store live and die on used sales. Its where the money is made. Its not made on selling new games or new consoles.

Selling a game "used" because it was opened for display purposes is the store taking a loss on new product. Again, Best Buy can sell an opened product at a markdown because they bought it at wholesale prices. BB doesn't stand to lose anything, Gamestop does.

If I open a game for display purposes, it still hasn't gotten any "milage" per say. Its not been rotated in a disc tray or passed through people's hands a few times. It went from a case to a sleeve. Its still new.

To be perfectly honest, had publishers and the big three let retailers in on profits, a lot of the way things are now would be different. Game stores wouldn't be turning to used product as heavily as they do now and now that those retailers can benefit on the resale of a game and pure profit, those same publishers cry about it.

[Armando]

Re: Gamestop UGH

Can't we all agree that it's neither new (has been opened) nor used (has not been played by anyone)? I see it as somewhere in between.

Speaking of publishers being dicks: The Day MAME Saved My A**

[Mhurron]

Re: Gamestop UGH

See, here's what you're happy to ignore - Gamestop, Frys and these other chain gamestores - they don't get the wholesale deals and reimbursement checks that Target, Walmart and Best Buy do. Publishers give those stores a deal and stiff game retailers most of the time.

Try and explain to me how that's my problem. Their cash flow isn't my concern. If I don't get a discount on open box, I don't buy open box.

Markup is disgusting on retail anyway, and it's even higher on their used games, a 10% discount or so isn't hurting them.

[Omgwtfbbqkitten]

Re: Gamestop UGH

Try and explain to me how that's my problem. Their cash flow isn't my concern. If I don't get a discount on open box, I don't buy open box.

Markup is disgusting on retail anyway, and it's even higher on their used games, a 10% discount or so isn't hurting them.

You're lucky if you're making a few bucks on each new copy sold, the publishers take most of it for themselves. Were GS or Frys to only sell games new, they and countless stores would note exist now. Just because you've got your panties in a bunch about about new-ish games being sold at $45 or $55 used doesn't mean you have to buy them. The law of supply and demand essentially dictates that the more of those that come back in and the slower the move, the lower the price.

A copy of CoD: BO is going to sell right now, even at $55, just as a New SMB Wii is going to still sell for $45 used. No one is forcing these options on you. You can go to Amazon right now and probably find a copy of either for $30. The difference is really having it now or later - just like waiting for the used price to go down due to overstock.

As for open box:

I'm sure there are plenty of little details about products or services your business provides that people don't like and would love to weasel little discounts over. But if businesses had to give discounts for every tiny grievance a customer had, nothing would ever stay in business.

I will do my best to make a customer happy. Its what I want to do, but the rules are made by the people that sign my checks and if they say "no," well, " I have to say "no" as well.

Makes sense, right? Doesn't mean I have to like the rules, but I will uphold them. When the FTC decides whether GS's practice are good or not, then those practices can possibly be changed. I think the FTC is putting it off because, well, there could be some serious ramifications in other markets were they to tell GS and small mom'n'pop stores to change.

[Ufgt]

Re: Gamestop UGH

GS zombies vs actual consumers.

This fight is awesome.

[Kailea]

Re: Gamestop UGH

GS zombies vs actual consumers.

This fight is awesome.

oh so we are zombies because we work at GS? Guess I will start being an ass and not help customers at my store now, like I am suppose to.