Woe art thou, Microsoft

[Malacite]

For the masses are stupid and lazy.

http://www.gamespot.com/news/6184323.html

Microsoft sued over Xbox Live outage

Irate gamers demand over $5 million in damages following slate of reported problems over holidays.

By Ina Fried, News.com Posted Jan 4, 2008 6:33 pm PT

Microsoft now faces a lawsuit over recent problems with its Xbox Live online gaming service. Three Texas residents filed a lawsuit Friday on behalf of themselves and others who have had trouble connecting to Xbox Live in recent weeks.
The suit, filed in US District Court in Houston, claims Microsoft's outages represent a breach of contract and negligent misrepresentation for which the software maker is liable. The suit doesn't claim specific damages, but notes the amount is in excess of $5 million.
In the suit, the plaintiffs allege that Microsoft should have known strong holiday sales would tax its servers. "Microsoft knew the increase in subscriptions would increase game-play on its servers, yet failed to provide adequate access and service to Xbox Live and its subscribers," read the filing.
Microsoft has apologized for the outage and said it would allow Xbox live subscribers to download a free game. A Microsoft representative was not immediately available for comment.

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Apparently, because XBL was down over the holidays for some people, they feel that they have legitimate cause to sue Microsoft for $5,000,000.


Now, I was quite pissed about it myself (only just yesterday recovered my Gamertag) but five million dollars? Come on. Suck it up and do something else like the rest of us did/would have done.


Hell, they even came out and formally apoligized, offering one free XBL Arcade game.

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http://www.gamespot.com/news/6184323.html

UPDATE - Source (Update By: Bloody Baroness (03JAN08)
Xbox LIVE Holiday Performance

As many of you know, I have keeping you up to date on the status of Xbox LIVE. Here is an official message from Marc WhittenGM of Xbox LIVE on where we are and what we are going to do. Again, thanks for your patience.

Dear Xbox LIVE Members:

During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service

As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank you each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.

At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.

Thank you again for helping make Xbox LIVE everything that it is today!

Sincerely, Marc Whitten
General Manager, Xbox LIVE

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Oh yeah, and off topic but too good to pass up, a friend sent me this today...

http://www.splitreason.com/productdetail.php?id=486






.... WTF....

[Feba]

Re: Woe art thou, Microsoft

1- Bill Gates has probably spent twice that to buy trinkets for the people that wipe his ass. $5 million dollars is insignificant to Microsoft; or any major company, really.
2- This would potentially be split up amongst everyone on XBL. $5 million dollars is insignificant across that many subscribers.

[KingOfZeal]

Re: Woe art thou, Microsoft

[InuTrunks]

Re: Woe art thou, Microsoft

We are already getting a free game (all xbox live members, silver and gold). WTF more do people want.

[jwalton]

Re: Woe art thou, Microsoft

They'll get laughed out of court. They have no leg to stand on. The retards might want to check out the terms of service. I hope Microsoft counter-sues for court fees and other damages and ruins these kids' finances for the rest of their lives.

[little ninja]

Re: Woe art thou, Microsoft

This joins the "Scratched disc lawsuit" and the "RROD" lawsuit..