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I uh. I speak in a monotone voice. I sound like i'm stoned. I'm pointing out an inaccuracy in a payment charge that could be fixed easily by mailing someone that actually has power instead of some poor call center employee. I feel like making an ass of myself to try to make a point.
It gets less boring the longer you listen. And the difference seems minor, but when you put it in terms of they charged him 100x more than they originally quoted him ... And y'know, if you had been on the phone for 45 minutes trying to convince them of that fact, you'd probably be an asshole too. Personally I'm impressed he retained his composure as well as he did. I'm sure I wouldn't have.
It gets retarded with this early on:
G: Do you recognize that there's a difference between “point zero zero two dollars†and “point zero zero two cents�
[pause]
M: Point zero zero two dollars?
G: Do you recognize that there is actually...
M: ...and point zero zero two cents.
G: Yes, do you you recognize there's a difference between those 2 numbers?
[pause]
M: No.
G: Okay, is there a difference between 2 dollars and 2 cents?
M: Well, yeah, sir..
G: Well okay, is it.. is there a difference between .002 dollars and .002 cents?
M: .002 dollars and .002 cents.
G: Yes, is there a difference between..
M: Sir, sir, they're.. they're both the same if you, if you look at 'em on paper-wise
And it just goes downhill from there. He ends up talking to three different people going up the totem pole that recognize the difference between 1 dollar and 1 cent, between .5 dollars and .5 cents, but not between .002 dollars and .002 cents.
It's just basic friggin 5th grade math, but nobody seems to understand.
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