Pre-Order Emails

[Firewind]

Re: Pre-Order Emails

Okay got off the phone with SE Customer Support and I have my pre order code registered and it appears on my SE account and my 1.0 thing.

If only they'd fix my legacy status... My 1.0 character even has the fugly tramp stamp XD

[Melody]

Re: Pre-Order Emails

Pulled this off Twitter. It's safe to say we can "brute force" our way in, since I do believe the whole email thing would put everyone on a waiting list and being this close to launch I'm sure SE wants things to go smoothly.

https://twitter.com/FF_XIV_EN/



"The #FFXIV Pre-Order Code Redemption website is currently experiencing a high volume of traffic which may result in errors being displayed."

"Rest assured that our teams are working on the issue and once we have further information, we’ll be sure to update you all!"


"If you receive an error when attempting to redeem your code, we ask that you please wait and try again later."

By no means did it say anything about waiting for an email.

[Malacite]

Re: Pre-Order Emails

Where's mah code SE? I gots mah legacy status ; ;

[Etra]

Re: Pre-Order Emails

Where's mah code SE? I gots mah legacy status ; ;

Legacy doesn't get a code. They just get in.

[Malacite]

Re: Pre-Order Emails

that's not what they said before - Legacy/CE was supposed to get all the same goodies.

[Nandito]

Re: Pre-Order Emails

Guess I fucked up without realizing. Got the email from SE with the 20-digit EA code, but says it's not the same region as my SE account. Must be an EU. Hell, I'm surprised it even went through that error. I only tried it once.

Call Support time~

We're aware that some NA users are receiving EU-region codes and are working to address that as well. We'll be sure to keep you updated

Never mind... waiting game again.

[Firewind]

Re: Pre-Order Emails

Hmm still don't have the e-mail for the game code from SE but the game is on my account. Not really that big a deal given there's probably such a huge backlog so it might take a while.

Eh worst case scenario is that I have to wait a couple of days and miss out on Early Access. Amazon are still sending me a physical copy of the game anyway so it's not as if I'm missing out on much.

[Malacite]

Re: Pre-Order Emails

Did some searching and multiple sources say the same thing, Legacy players (i.e. ME) get automatic early access, so I guess I don't have to register any codes? >.>

[Etra]

Re: Pre-Order Emails

Got my 12 digit code for PS3. Downloading now... But don't I have to register it to my account? x.O

[Aeni]

Re: Pre-Order Emails

Got my 12 digit code for PS3. Downloading now... But don't I have to register it to my account? x.O

Remember that (if you did this during beta) you linked your PSN account with your SQEX account. You just need to register that 12 digit code with PSN and it will register with your SQEX account. This is just for early access.

Remember, EVERYONE will be receiving a momentary reprieve from billing. When release day comes, that is when you'll have more information regarding the new 2.0 management, and that is where you will need to apply your GAME CODE (if you're not Legacy/1.0) from physical or digital copy. Every Legacy and 1.0 player needs to check the SQEX FAQ with regards to their individual situation (e.g., Normal versus CE) on their billing and their billing rates.

If you are a Legacy PC CE player, there's nothing more you need to do. If you wish to play on your PS3, however, then up until registration of your game with PSN, you need to follow the same steps as new players (with exception of not having to create a brand new SQEX account) For non-Legacy 1.0 (CE or normal) players and non-CE Legacy players, there might be additional steps involved and I don't know those. Maybe others can contribute to this topic.

[Fliegar]

Re: Pre-Order Emails

I'm a 1.0 player and had a subscription for a couple months in 2012, but I don't think I'm counted as a Legacy member. D:

[Etra]

Re: Pre-Order Emails

I didn't beta test on the ps3 and never linked the two together. :S Can I do that now? D:

[Malacite]

Re: Pre-Order Emails

What's retarded is that even though I'm legacy & CE, I still have to basically buy a copy of the PS3 version to play it - it's like FFXI where I could just log on with my info on a friend/relative's system and play, oh no they want you to fork out the cash this time around for that privilege

[Etra]

Re: Pre-Order Emails

That's most probably Sony's doing, as you're partly accessing the PSN.

[Firewind]

Re: Pre-Order Emails

You had to buy FFXI separately for the PS2/PS3 and 360 too. Mal's just looking for something to whine about.