Melody's FF XIV Question

[Firewind]

Re: Melody's FF XIV Question

I have no idea, i've not seen any information about that.

I'm still also trying to get the legacy thing to show up on my account so I'm not getting ripped off on sub fees and character slots. I can access all of the Legacy Servers without a problem and my 1.0 character data. However I'm still arguing with SE over my Legacy Status even though I have Sub History information, bank Statements and Credit Card bills that show I do qualify.

Having to pay the equivalent of $5/month more than other players on this board because of a fuck up on their end isn't something I am looking forward to. Square Enix's EU Customer Service is worse than Nintendo's for getting anything done, and that says something. Basically you end up on the phone for 45 minutes, most of which will be on hold talking to someone fresh of the boat who only knows enough English to read out the script he has to read, while insisting that his name is "Rupert".

[Taskmage]

Re: Melody's FF XIV Question

So wait, that's for pre-orders but what about those of us who have the original collector's edition? SE said we'd get all the same things minus the physical items.

If I understand the question right, then

The Collector's Edition digital upgrade offers customers the ability to upgrade their standard FFXIV account to digital Collector's Edition status via the “FFXIV Service Center” website that is scheduled to be opened at the launch of official service, which then grants the in-game bonus items included with the Collector's Edition. Customers in possession of the Collector's Edition for either version 1.0 or A Realm Reborn will receive these Collector's Edition items without needing to purchase the upgrade.

[Malacite]

Re: Melody's FF XIV Question

I knew all that already, I'm wondering if the early access is automatically included as well, since it was stated we're getting that too (we got early access the 1st time around for it).

[Taskmage]

Re: Melody's FF XIV Question

Ah. Well according to this thing I found, early access is not tied to the 1.0 CE but rather to Legacy status. Since your account should know that it's Legacy, in theory there should be nothing you have to do on your end to enable early access.

[Aeni]

Re: Melody's FF XIV Question

How big is the client itself?

Don't know for sure, but it's assumed to be at least 4GB. On the PC, the game took up over 8GB of HDD space. There are compressed files, to be sure, but not all of the game files are compressible. I'm not sure for PS3 players (may have to ask around or just Google it) but if you want to play during Phase 4, then a physical copy is useless. You will NEED to download the client for that phase and it makes even more sense if you have access to both that phase AND early access to do that and be release ready. It's only those players that choose to wait until after the game is released and check out how the reviews pan the game that won't be able to participate in early access and phase 4 (if they didn't qualify for Phase 3 and/or didn't apply for Phase 4)

[Firewind]

Re: Melody's FF XIV Question

Ah. Well according to this thing I found, early access is not tied to the 1.0 CE but rather to Legacy status. Since your account should know that it's Legacy, in theory there should be nothing you have to do on your end to enable early access.

Yeah that replay is basically what I get when I ask them about my Legacy Status even though I have 3 different ways I can prove that I had my subscription active during that time, including the activity log on my account (that SE can access and view) explicitly stating that I left my sub running all through 2012 until 1.0 finished.

At this point I couldn't care less about early access or the status, I just want an apology but I doubt I would get even that.

- - - Updated - - -

Yeah I didn't get a code when I preordered. I guess I will have to ask Gamestop for another code since I got my game paid off in another state. So I'm going to give them another call.


Update

Ok I got off the phone and he was like "You the same customer who called about it?" I was laughing and acknowledged him. He told me that the pre-order code will be given out at the midnight release here and will be printed on the receipt.

Honestly I would just cancel the pre-order and just get it off Amazon. You will get the pre-order code e-mailed to you pretty much instantly.

[Melody]

Re: Melody's FF XIV Question

Ok, so still no response from SE with the email (go figure) and I believe it's what, 5 days before the open beta? So will something like that show up on the PS3 home page or....would I need to look for it on SE's website. God this shit is confusing.

[Malacite]

Re: Melody's FF XIV Question

Oh so it's legacy and not CE?

As long as I still get it, that's all I care about (I got both original CE and Legacy).

[Mezlo]

Re: Melody's FF XIV Question

So I preordered FFXIV ARR with best buy for the ps3. SHould they have a promo code then for me that i can get to play on the PS3 this weekend? Would I download the game from the sony online store i just need to enter a promo code?

[Nandito]

Re: Melody's FF XIV Question

Promo code should be on your receipt. If not, call'em up.

[Mezlo]

Re: Melody's FF XIV Question

I just got off the phone with Best Buy gaming customer service, and they said Best Buy has not received the promo codes yet. Does that sounds right? lol...

[Aeni]

Re: Melody's FF XIV Question

I just got off the phone with Best Buy gaming customer service, and they said Best Buy has not received the promo codes yet. Does that sounds right? lol...

That's bullshit. Amazon.com issues the pre-order code within a minute or two via to your email registered on your account. Not sure what the hell is up with the other vendors.

@MAL

Amazon.com: Final Fantasy XIV: A Realm Reborn Collector's Edition + $5 Amazon Credit[Download]: Video Games

Pre-order and Get Early Access and more

Pre-order Final Fantasy XIV: A Realm Reborn and receive a token for early access to the game and digital in-game content including a Mog cap and minion pet. The token for early access will be emailed with instructions on 8/20/2013. Offer valid when shipped and sold by Amazon.com. Amazon reserves the right to change or terminate this promotion at any time. Limited to one per customer order.

[Firewind]

Re: Melody's FF XIV Question

I have the exact same e-mail, the links just signpost me to the relevant EU sites instead. Should take no longer than 15 mins to get the e-mail depending on how busy things are.

Basically the retailers are bullshitting you, they have the codes, they just have no reason to release them because once they release the codes, people will just start cancelling their pre-orders and their sales will tank.

[Malacite]

Re: Melody's FF XIV Question

Ah, so I'll get an e-mail from SE on the 20th then? ^^

Also, why did you pick Leia as your avatar? She's such a ditz @.@ (useful as hell though for farming items! Hope ARR gets a THF class soon.)

[Hayde]

Re: Melody's FF XIV Question

If you got some sort of code from your retailer; it might be the EA code already--I know the SE store gave them out the moment you pre-ordered:

Greetings,

The pre-order codes that are being distributed for North America and Europe include instructions that they will be redeemed via a special website:
NA: FINAL FANTASY XIV: A Realm Reborn | SQUARE ENIX
EU: FINAL FANTASY XIV: A Realm Reborn | SQUARE ENIX

This special site is not yet live for users to redeem the codes received from their retailer.
Once the code redemption for this site is live, scheduled for August 20, 2013, you will be able to enter the code you received that looks like: ABCDEF-###-ABCDEF-###

That will then give you all the instructions required to register your early access code.

In short, hang tight guys and don't panic!

Source: http://forum.square-enix.com/ARR-Tes...=1#post1165442
(Note: You won't be able to view this topic unless you're already a beta tester)