Re: Regional Data Centers and World Transfers (06/05/2013)
Spent the entire weekend arguing with Square Enix customer support (spending an average time of 50 minutes per phone call on hold) about my Beta Key. Apparently having a 1.0 character, the CE and having been playing FFXIV since ALPHA is not enough to get you Legacy Status. Apparently having been accepted for Beta Phase 2 doesn't make your automatically eligible for Phase 3.
So apparently I don't have Legacy Status despite being Accepted for Phase 1 and 2 (I didn't play during Phase 1 though due to real life stuff), and that means I can't play Phase 3 even though people who have 1.0 characters got Beta Keys regardless of Legacy Status. I'll note that I played FFXIV 1.0 since the last Alpha Phase, bought the CE and actually remained subscribed until the game went through its free to play phase.
SE Customer Service still insists that nothing is wrong and refuses to cough up a code...
Now I'm currently on the phone, on hold again (have been for roughly 80 minutes now) trying to get a cancellation and a refund on my ARR CE because I'm sick of this shit.
Spent the entire weekend arguing with Square Enix customer support (spending an average time of 50 minutes per phone call on hold) about my Beta Key. Apparently having a 1.0 character, the CE and having been playing FFXIV since ALPHA is not enough to get you Legacy Status. Apparently having been accepted for Beta Phase 2 doesn't make your automatically eligible for Phase 3.
So apparently I don't have Legacy Status despite being Accepted for Phase 1 and 2 (I didn't play during Phase 1 though due to real life stuff), and that means I can't play Phase 3 even though people who have 1.0 characters got Beta Keys regardless of Legacy Status. I'll note that I played FFXIV 1.0 since the last Alpha Phase, bought the CE and actually remained subscribed until the game went through its free to play phase.
SE Customer Service still insists that nothing is wrong and refuses to cough up a code...
Now I'm currently on the phone, on hold again (have been for roughly 80 minutes now) trying to get a cancellation and a refund on my ARR CE because I'm sick of this shit.
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