I have a friend that's finally done EVERYTHING in WoW and is now looking to come back to FFXI. I know that more than likely his account is gone, but he's really wanting it back since he had a few jobs in the 50s and doesn't want to have to start back over again.
Here's the issue...he can't find his discs (it's been 3 years), and doesn't remember his POL ID at all. He tried calling and getting on web chat last night for hours with no luck (which I'm hearing is the norm, SE really needs to beef up the Customer Service), but before he wastes more hours, is there even a chance that his stuff is still there? Will SE be able to give him his old POL ID if he gives them other personal information? Is it all tied to the credit card on file (since he hasn't had that card in forever and wouldn't know the numbers), or is there a chance they could look him up with name, address, and other account info?
Also, say his account is able to be recovered by some miracle, he now is going to need to rebuy the game (like I said, no discs). That in itself isn't an issue, but would he even be able to buy a new copy and use his old POL ID, or is the registration code associated with a POL ID "locked" to one another?
He's gonna keep trying with the web chat and telephone to talk to SE, but I figured I'd ask here and see if anyone could save him some time. Thanks for any info...
Here's the issue...he can't find his discs (it's been 3 years), and doesn't remember his POL ID at all. He tried calling and getting on web chat last night for hours with no luck (which I'm hearing is the norm, SE really needs to beef up the Customer Service), but before he wastes more hours, is there even a chance that his stuff is still there? Will SE be able to give him his old POL ID if he gives them other personal information? Is it all tied to the credit card on file (since he hasn't had that card in forever and wouldn't know the numbers), or is there a chance they could look him up with name, address, and other account info?
Also, say his account is able to be recovered by some miracle, he now is going to need to rebuy the game (like I said, no discs). That in itself isn't an issue, but would he even be able to buy a new copy and use his old POL ID, or is the registration code associated with a POL ID "locked" to one another?
He's gonna keep trying with the web chat and telephone to talk to SE, but I figured I'd ask here and see if anyone could save him some time. Thanks for any info...
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