need help with installation

[fangaxel]

i just bought the game today and was in the installation process of the play-online viewer which was going good then when i was about to confirm it and have my account activated an error occurred stating that the connection was to busy or not connected properly which i did check all of my connections to my x box 360 and everything was running smoothly it then said try again later and i did but when i tried to re enter my info to try it again when i reached the registration code the second time it keeps saying its an invalid code which i don't know how it can be its the one in the booklet that came with the game but every since then i have been stuck right there with it saying invalid code i don't know what is going on but if anyone can help me with this i would really appreciate the help trying to get my account activated.

[TheGrandMom]

Re: need help with installation

Wait 2 days and then install it. Right now they are doing maintenance for billing and you won't be able to register.

[fangaxel]

Re: need help with installation



---------- Post added at 02:37 PM ---------- Previous post was at 02:28 PM ----------

is that also why my registration code quit working because it worked the first time but second time keeps saying that its an invalid code does that mean in two days i am gonna have to go and buy a brand new copy of the game with a different register code or will it work after the two days also if it doesn't work and i have to get a new copy of the game will they bill me for the old one that i tried to install and will my same info i already put in work with a new copy if i got one i am sorry for the questions but i don't know much about it since i am new to it but i would really appreciate any help i can get.

[TheGrandMom]

Re: need help with installation

Just wait 2 days and then try again. Registering will not go through now because the server that handles registrations is down. If I were in your place, I would wait until June 3rd and then try again. If I ran into any issues with my code being "invalid" then I would use the support service:

https://support.na.square-enix.com/c...php?id=20&la=1

First drop down would be Account/Billing and the next drop down would be Account Creation. Then in the last box type out that you're having issues with a new registration code being invalid.