Error 1324 on installation start

[xTempestx]

I've been trying to install playonline/final fantasy xi to my pc with vista, but I keep getting an error 1324 that says a character in group 8 is messed up or something. I know almost nothing about computers so im pretty mad that i cant get this to work. Any ideas on what to do?
______________________________
also, ive tried downloading the vista compatible playonline viewer and i still get the same error.

[TheGrandMom]

Re: Error 1324 on installation start

It's difficult to troubleshoot your problem with the little bit of information that you've given. The best that I can offer is this, go to this page and follow the instructions EXACTLY. If you have followed these instructions to the letter, then you may need to uninstall and try again. Sometimes things get corrupted for no reason other than a giltch, computers are fun like that.

FINAL FANTASY XI Official Web Site

[xTempestx]

Re: Error 1324 on installation start

i actually haven't even been able to install it. my computer has absolutely no ffxi or playonline stuff. I just put the install disc in (or start the vista compatible-program i downloaded) it loads a few things then stops and says "Error 1324: The path Group 8 contains an invalid character." I never get to choose or click anything. I just put in the disc, and this pops up after a few loads.

[TheGrandMom]

Re: Error 1324 on installation start

Ok how about you give me the info on your computer. This helps people to know if there might be an issue with compatibility. Click on your Windows Vista Icon (Start Button). The box that pops up with have a Search box at the bottom of it. Type Run in the box and hit enter. A list will appear and Run should be at the top. Click on that and a seperate box will appear. In that box, type dxdiag and hit enter. On that first tab, System, you will see the System Information. Copy and paste that. Now go to the Display tab, and copy and paste the information under the Device section and the Drivers section.

If you ever have issues with your computer and ask for help, this is a simple way for you to share the basic information of your computer with others to help them troubleshoot better.

[xTempestx]

Re: Error 1324 on installation start

------------------
System Information
------------------
Time of this report: 12/27/2008, 14:34:46
Machine name: WVIS01
Operating System: Windows Vistaâ„¢ Business (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VGN-SZ340P
BIOS: Ver 1.00PARTTBL{
Processor: Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 2046MB RAM
Page File: 1044MB used, 3283MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode


---------------
Display Devices
---------------
Card name: NVIDIA GeForce Go 7400
Manufacturer: NVIDIA
Chip type: GeForce Go 7400
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_01D8&SUBSYS_81E6104D&REV_A1
Display Memory: 333 MB
Dedicated Memory: 61 MB
Shared Memory: 271 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll
Driver Version: 7.15.0010.9813 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail

[Ameroth]

Re: Error 1324 on installation start

Bad disc?

[TheGrandMom]

Re: Error 1324 on installation start

Ok, computer should be fine with the game. Now you said you have downloaded the Microsoft Windows Vista-compatible version of the PlayOnline Viewer right? Make sure you read through the instructions at least once before doing anything, just so you understand how things are going to work.

There is this warning:

If the PlayOnline viewer and FINAL FANTASY XI are already installed, they will need to be uninstalled. Select Programs from the Control Panel, and then select PlayOnline Viewer and FINAL FANTASY XI from the Uninstall or change a program list. Finally, click Uninstall.


So start over and uninstall EVERYTHING. Then read through the instructions on this page BEFORE doing anything else.

FINAL FANTASY XI Official Web Site

Close all other programs before installing the game and make sure you are on the main (admin) account for the computer. Then install the downloaded Vista POL by following the instructions on that page.

Many times when we get people with error issues on the forums, its usually because they try to skip a part to do it faster or think they don't have to follow the instructions exactly.