Video Card and Screen Problems thread.

[Unibob]

Re: Video Card and Screen Problems thread.

check your anti-anastiling settings, if they are higher than 2, than that is the problem right there, POL viewer does not support anything higher than 2, if that is not the issue, then post and I'll see what I can find.

[neighbortaru]

Re: Video Card and Screen Problems thread.

Hey guys, returning player with a new system here.
Whenever i try to enter FFXI i get a black screen or blank screen but the sound, mouse cursor, and mouse overs are fine. For example, i can move the mouse around, and even get sound effects for when i randomly hover over a button (a button which i cannot see since the screen is black).
here are my system specs. i need to know if i ought to revert my graphics drivers back even further than the suggested 88.13 for nvidia that it says to on the official FFXI website.
i have installed and reinstalled POL and FFXI but not the 2 expacs Chains and rise. that couldn't be it could it. I just want to get a picture!

Try reinstalling Direct X (or the new August refresh of DX).

[manimani2]

Re: Video Card and Screen Problems thread.

Try reinstalling Direct X (or the new August refresh of DX).

DXDIAG info attached in 3 parts (named 2, 3,4)
reinstalled DX9.0c
installed expansions RoP , CoP
toggled from 8X to 4X AGP speed in SETUP
toggled off/on onboard sound.
turned off AA, AF in performance and quality settings.
Still, all i hear is sound, and have a black/blank screen.

[heartslaught]

Re: Video Card and Screen Problems thread.

I too, am having problems with black screen of death, and have for sometime now. It seems that about 90% of the time the game will just come up a black screen right after I try to log in a character. The other 10%, the game logs me in successfully and FF XI runs like a dream. Here are my system specs:

[Unibob]

Re: Video Card and Screen Problems thread.

There was a new update for Directx that was released on the 9th or 10th, I wou.d advise updating that. One thing that may be of interest here, alot of times, if you have installed a new software firewall, you have to set to to allow FFXI to accept incoming connections, if you have not done so, I had this problem after I installed a new firewall a couple days ago, I would also check that.

[hongman]

Re: Video Card and Screen Problems thread.

Hi all

Frustating problem with my graphics card. I bought a new 9800 Pro just for this game, and everytime i play it it crashes at some point.

Right, first off, computer specs:

Windows XP Pro SP2
Athon XP 2800+
1 GB Ram

No viruses, spyware, etc etc. PC runs perfectkly well otherwise.

Troubleshooting:

Checked for heat issues - (fan into side of case, HSF on Card feel only warm.
Driver, from latest to 3 release before
AA, AF, etc turn up and down
FFXI Config low setting/high settings, no difference.
Replaced graphics card

I really dont think its heat, as normally it'lll crash after aprox 30m mins, then wont crash at all for the rest of the night or maybe once more hours later. If it were heat it would be crashing all the time.

WIndows patched up to date.

Old ATI 9200SE plays on low res no problem.

Im stuck as to what to try next....seemingly everything has been tried?

No pop-up programs installed, RDP ans TS are disabled. Event logs are blank.

I just reboot, and play again but if i dont need to explain the annoyances of doing something and then just crashing mid game! I have died several times due to this!

Thanks...

[neighbortaru]

Re: Video Card and Screen Problems thread.

hongman, when you installed your new card, did you make sure to uninstall the old drivers first? also, the catalyst drivers now require .NET Framework to be installed so make sure that (version 2) is installed before anything else.

[Raydeus]

Re: Video Card and Screen Problems thread.

You should also check your sound card and drivers, in all my time dealing with PC the sound card is the one that causes most of the troubles. It could create a driver or an IRQ confilct.

If you are using a PCI sound card you can take it off and then play the game without sound and see if the game still crashes, if it's onboard just disable it.

[hongman]

Re: Video Card and Screen Problems thread.

Yep, all old drivers off. I just uninstalled all the drivers and reinstalled them and it is crashing more frequestly now and its differemt. THe screen will just go all rainbow colours all of a sudden...

Ill try disabling the onboard soundcard next

AndDot Net is installed

Thanks guys will let you know

[hongman]

Re: Video Card and Screen Problems thread.

Just thought Id update, nothing worked so Iv stuck my old stable 9200SE in for now, getting refund on 9800Pro.

Instead I have just ordered a new mobo (Gigabyte GA-K8NF9-RH), an AMD Athlon64 X2 Dual Core 4600+, another 1GB Ram and the Radeon X1300Pro.

Hopefully that should run the game a bit better :p

What do ya'll think? Im gonna regret it when the bill comes in but...

[nikkibee521]

Re: Video Card and Screen Problems thread.

HELP... I'm running into a different problem than most people. Ok, I've read through most of these threads about problems, but never came up with any senerio that sounded something like this....

Terminated as error occured in Final Fantasy XI. Failed to recognize Hardware TnL.

Please check that this computer has the required specifications to run Final Fantsay XI. (-1). .....

I just got the game, loaded all the stuff, the updates from the network. yadah yadah. go to enter the game, and it goes to full screen, then comes back down to a smaller screen and tells me the message above. I've uninstalled the whole thing, and reinstalled it, but still says the same thing. As far as I know, I have all the requirements. my computer is a HP pavillion, about 2 years old. Possibly, it's the graphics card, but I have 64 mb of ram for the graphics card, and the minimum requirements are 32.... so it should run it, but perhaps being it's a generic one that came with it, it wont. I dunno. The graphics card seems to be most people's problems though. HELP! I have no money though, so i dont want to think about getting a new one if it's definitely not the graphics card. I can play the Sims 2 and it works fine, but can Lag a bit.

I tried to go through that troubleshooting list that was listed above, and did what I could. Some of them I dont know how to fix. PLEASE, my friend Tommy is begging me to play this with him, and I have the one month free! HELP me before it runs out!

nikki.

[Unibob]

Re: Video Card and Screen Problems thread.

that error has seemed to arise after the update, you are not the only one to see it, I currently do not know a solution other than to install the exact driver version that is on the pol official site in relation to your card. I am running a 7800 GS and I think the drivers are 91.47

[nikkibee521]

Re: Video Card and Screen Problems thread.

Ok, interesting.... this is very interesting. I JUST got the game though. so my friend really isnt a help b.c he's had it for over a year and has a very good computer with a very good graphics card.. etc. etc. My graphics card is the VIA/S3G UniChrome IGP and the driver is vtdisp.dll? that's what's listed on my computer anyway. Aviliable video mem is 58mb texture mem is 89.0 mb sound card is realtek AC 97 Audio.... so does any of thise make sense to someone? will i be able to find the earlier drives for my card or whatever from POL.com?

sorry for being such a noob.... thanks for the help! do you know any specific threads that people have posted about this? I tried to search for some, but couldnt come up with any.

[Thrasher]

Re: Video Card and Screen Problems thread.

Ok, interesting.... this is very interesting. I JUST got the game though. so my friend really isnt a help b.c he's had it for over a year and has a very good computer with a very good graphics card.. etc. etc. My graphics card is the VIA/S3G UniChrome IGP and the driver is vtdisp.dll? that's what's listed on my computer anyway. Aviliable video mem is 58mb texture mem is 89.0 mb sound card is realtek AC 97 Audio.... so does any of thise make sense to someone? will i be able to find the earlier drives for my card or whatever from POL.com?

sorry for being such a noob.... thanks for the help! do you know any specific threads that people have posted about this? I tried to search for some, but couldnt come up with any.

The only videocard solutions supported by FFXI are made by ATI and Nvidia, basically you will need to buy a videocard.

[nikkibee521]

Re: Video Card and Screen Problems thread.

Thank you, I googled "Hardware TnL" and came up with a forum posting, this is what the person said in reguards to "Help to Hardware TnL" said:


"That means that you don't have a good enough graphics card or chip, depending on whether you use a pc or laptop. What you probably have is a GME card/chip, which supports standard 3D graphics. However, FFXI requires that you have an AGP card/chip. But the problem is that you can't always just switch; a whole new motherboard might be required if your current one isn't compatible with AGP cards/chips. I personally have a laptop, which is inconvenient, since i need a better motherboard to support such chips. My type of motherboard is PCI, which doesn't support that great of chips. However, I heard from my friend that there was one chip which was compatible with PCI motherboards and FFXI. Hope this was of help. " - Steven DaLuna

And the first thread to this problem was created in Feb of 2003. So.. apparently alot of people have this problem. go figure. lol j/k. So how do I find out if my motherboard is compatible with a new graphics card?