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whats the best way to cancel Content ID through PlayOnline website?

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  • whats the best way to cancel Content ID through PlayOnline website?

    ya my system is broken so I can't do it manually that way. since I won't be able to even visit playonline through my system, I'll have to use the internet and try to cancel for now that way.

    ya I think registration and cancellations are not available until the beginning of next month. but it would still help to know how
    to cancel through their website so they don't charge me while I spend the next months trying to afford to buy another copy of FFXI, and a new system.
    but I go here:

    https://secure.playonline.com/supportus/index.html

    ad service and support is much different from when I access it through the system, it normally would ask for POL ID and
    password, but here it's just email and phone information.........sigh.

    and I log in at member information, but it just lets me view all the data, including active character, etc. but NO OPTION to cancel
    the service or anything!!!!! this is really irritating. how they expect people to cancel through their website?

  • #2
    Re: whats the best way to cancel Content ID through PlayOnline website?

    I don't think you can >_>
    at least not from the site anyway, and I don't know about over the phone. If you want them stop charging your card, just stop payment on it. SE doesn't get their money one time... you POL ID will be deactivated
    Last edited by ruffrydasean; 02-25-2009, 11:34 AM.
    (ノ ゜Д゜)ノ ====【†】 BIBLE FIGHT !
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    • #3
      Re: whats the best way to cancel Content ID through PlayOnline website?

      is there a specific name the charge goes by? what name would the credit card company need to stop SE from charging? FFXI? or Square Enix?

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      • #4
        Re: whats the best way to cancel Content ID through PlayOnline website?

        um.. lemme look..

        "SQUARE ENIX/PLAY" along with some numbers after i'm not sure if I wanna post.

        NVM just the number to them i guess

        SQUARE ENIX/PLAY O858-790-7529 CA
        (ノ ゜Д゜)ノ ====【†】 BIBLE FIGHT !
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        • #5
          Re: whats the best way to cancel Content ID through PlayOnline website?

          oh thanks, you know, now or some reason my system works fine. so now there is no need to cancel.

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