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Ok, Tuesday night at 5:15 cst, i got home to play ffxi. I tried logging on, and got the LM 17 msg. At first, I thought it was some kind of file error on my PS3, but never saw it before. Restarted PS3, tried again. At 5:21 pm, I made my 1st phone call and was on hold for 48 mins and 56 secs. I say first phone call cause a man picked up said Hello, then click....... So now, Im kinda pissed as I just sat on hold on my cell phone, for 48 mins....
2nd call, 46 mins 11 secs on hold. Nice lady picked up, gave her all of my info. And asked what is wrong with my PS3/ffxi software. She put me on hold for a moment (4 more mins) to go look into it. She was really nice as she told me that my account is vague when it states that I'm suspicious of RMT activity. I tell her (honestly) that I'm not really sure what RMT means or is, etc. ffxi is my first mmorpg so Im kinda confused on some things like this. This answer truly surpises me. "RMT activity is where someone on the game has items or massive amounts of gil then they sell it for real currency. Our system flags any account that trades any items or gil in person or through the mog house in box and they suspend these accounts, sometimes randomly, until further investigation. It can be that you offered gil for someone or got a loan from a friend but anything can happen."
now, before i continue, honestly, I am kinda shocked by this statement... "Our system flags any account that trades any items or gil in person or through the mog house in box and they suspend these accounts, sometimes randomly, until further investigation."........
I tell her I am slightly confused at how my account was flagged when I do things just like everyone. I told her some examples like this past weekend I did a /sh in Aht Urghan for a lvl 60+ alchemist for HQing Beeswax (nerfed or not) as I needed a lot of them for my Jack O Lanterns to sell for great profit. She said and I quote, "If you traded them ANY item or gil, it will flag your account." (HOLY SHIT)
So now, I'm extremely pissed off. I asked for help in game, lose my FFXI privileges for 72 hours, and spent over 120 mins on my cell phone just to fucking talk to them to find out, "Hey, we appreciate you so much that we are gonna suspend you for something you didn't do wrong!"
So, as nice as this lady was, I became the biggest fucking asshole. Kinda feel bad that she has to deal with me. I now ask if there is someone I can talk to find out EXACTLY WHY I WAS SUSPENDED, as per her words, all that is written is a POSSIBLE RMT activity...
She states that the only people I can talk to are the GM's. I'm like ok, no sweat, is there a number I can call? No, they are only available in game. So how exactly can I find out what exactly the hell is going on? Can you guys let me log in for about 30 mins and find out what this bullshit is about? I'm sorry sir, but you have to wait until 12 am PST Friday morning, (2 am Friday my time), before you can find out anything. I'm thinking, OK, just some random stop at the airport type of thing and I can get back on Friday right?! No. She states IF you can get back on your suspension is over and you can play again. However, if you get the LM 11 msg (which she tells me exactly what it says) then you need to contact us to find out what is wrong on Friday.....
Break... So my account is flagged, for ANY ITEM OR GIL TRADING (like tellies, etc), and I am RANDOMLY suspended to see if I am SPENDING REAL LIFE CURRENCY outside of SE and to top it off, I can still be banned even if I have done nothing wrong? Then, IF I am not fully banned I can play again, but if I get the LM 11 msg, I have to spend another 45 ish mins on hold to be told I MIGHT BE doing something that there system has flagged me for..................
Back to the lady, I'm sorry sir, I wish they didn't do it like this, but you have to go through the right channels. Goodbye, thanks for calling....
Now, I am posting this ffxi.allakhazam.com, ffxi wiki, and on playonline official site to see if this is happening to others and to get feedback from my fellow players. I have been playing on this game since Sept 07 and have done a lot of things.
Back to the part about RMT activity. Before anyone starts saying I bought/sold gil/items, I can't afford it. I have gone from $16,000 credit card debt from medical bills to just about $8,500. My bills are paid first, then the debt, then the little amount I have left is for some splurging. I have about $100 a month to actually get to enjoy fun things in life and $18.95 a month goes to SE. I have never bought nor sold gil or items.
A few questions for everyone. If I haven't done anything wrong, how can they ban me? I can understand suspension for investigating. I work at a lawfirm, I can understant that part. But what happens on Friday if I get banned? I have to call back to find out what is going on and my next question: How can someone prove I have done that? How can I prove if I didn't?
Please post to this good or bad comments.
2nd call, 46 mins 11 secs on hold. Nice lady picked up, gave her all of my info. And asked what is wrong with my PS3/ffxi software. She put me on hold for a moment (4 more mins) to go look into it. She was really nice as she told me that my account is vague when it states that I'm suspicious of RMT activity. I tell her (honestly) that I'm not really sure what RMT means or is, etc. ffxi is my first mmorpg so Im kinda confused on some things like this. This answer truly surpises me. "RMT activity is where someone on the game has items or massive amounts of gil then they sell it for real currency. Our system flags any account that trades any items or gil in person or through the mog house in box and they suspend these accounts, sometimes randomly, until further investigation. It can be that you offered gil for someone or got a loan from a friend but anything can happen."
now, before i continue, honestly, I am kinda shocked by this statement... "Our system flags any account that trades any items or gil in person or through the mog house in box and they suspend these accounts, sometimes randomly, until further investigation."........
I tell her I am slightly confused at how my account was flagged when I do things just like everyone. I told her some examples like this past weekend I did a /sh in Aht Urghan for a lvl 60+ alchemist for HQing Beeswax (nerfed or not) as I needed a lot of them for my Jack O Lanterns to sell for great profit. She said and I quote, "If you traded them ANY item or gil, it will flag your account." (HOLY SHIT)
So now, I'm extremely pissed off. I asked for help in game, lose my FFXI privileges for 72 hours, and spent over 120 mins on my cell phone just to fucking talk to them to find out, "Hey, we appreciate you so much that we are gonna suspend you for something you didn't do wrong!"
So, as nice as this lady was, I became the biggest fucking asshole. Kinda feel bad that she has to deal with me. I now ask if there is someone I can talk to find out EXACTLY WHY I WAS SUSPENDED, as per her words, all that is written is a POSSIBLE RMT activity...
She states that the only people I can talk to are the GM's. I'm like ok, no sweat, is there a number I can call? No, they are only available in game. So how exactly can I find out what exactly the hell is going on? Can you guys let me log in for about 30 mins and find out what this bullshit is about? I'm sorry sir, but you have to wait until 12 am PST Friday morning, (2 am Friday my time), before you can find out anything. I'm thinking, OK, just some random stop at the airport type of thing and I can get back on Friday right?! No. She states IF you can get back on your suspension is over and you can play again. However, if you get the LM 11 msg (which she tells me exactly what it says) then you need to contact us to find out what is wrong on Friday.....
Break... So my account is flagged, for ANY ITEM OR GIL TRADING (like tellies, etc), and I am RANDOMLY suspended to see if I am SPENDING REAL LIFE CURRENCY outside of SE and to top it off, I can still be banned even if I have done nothing wrong? Then, IF I am not fully banned I can play again, but if I get the LM 11 msg, I have to spend another 45 ish mins on hold to be told I MIGHT BE doing something that there system has flagged me for..................
Back to the lady, I'm sorry sir, I wish they didn't do it like this, but you have to go through the right channels. Goodbye, thanks for calling....
Now, I am posting this ffxi.allakhazam.com, ffxi wiki, and on playonline official site to see if this is happening to others and to get feedback from my fellow players. I have been playing on this game since Sept 07 and have done a lot of things.
Back to the part about RMT activity. Before anyone starts saying I bought/sold gil/items, I can't afford it. I have gone from $16,000 credit card debt from medical bills to just about $8,500. My bills are paid first, then the debt, then the little amount I have left is for some splurging. I have about $100 a month to actually get to enjoy fun things in life and $18.95 a month goes to SE. I have never bought nor sold gil or items.
A few questions for everyone. If I haven't done anything wrong, how can they ban me? I can understand suspension for investigating. I work at a lawfirm, I can understant that part. But what happens on Friday if I get banned? I have to call back to find out what is going on and my next question: How can someone prove I have done that? How can I prove if I didn't?
Please post to this good or bad comments.
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