Disconnecting issue SOLVED...

[Eohmer]

Re: Disconnecting issue SOLVED...

Try creating a new connection in your POL.

[TwistidSoul]

Re: Disconnecting issue SOLVED...

Alright, I deleted my current Member Name (Connection) and created a new one. Now when I try to log on it gets past the "Verifying User Name/Password" and "Retrieving online status", but it gets stuck on "Retrieving mail account". After a few minutes, an error pops up: "Mail Communication Error". I click exit and a new box pops up saying "Failed to retrieve mail account data" (which I don't care about--I don't even have a POL mail account). But I click OK and the screen goes blank just as it did before.

I can click on some of the things at the top of the screen like Message List, Playonline Mail, Chat, and see which friends are online in the top middle, but nothing shows up in the center of the screen. How simply changing the MAC address could cause this, I don't know.

[DieselBoy09]

Re: Disconnecting issue SOLVED...

So things really aren't solved...

[Eohmer]

Re: Disconnecting issue SOLVED...

So things really aren't solved...

Sadly, no. I should change the subject, eh?

[Nazo]

Re: Disconnecting issue SOLVED...

So, yeah, its not that pol.exe thing, it really is you.

Any app that requires you to change your MAC address is horribly broken. It'd be like the post office telling you you need to change your postcode because their new postman can't find your house.

Having said that I think I'll be adding this to my repertoire of techy sounding excuses to fob customers off with. What? No, the software I made for you is not buggy and broken, it's your MAC addresses that are conflicting with it!

[Aksannyi]

Re: Disconnecting issue SOLVED...

We tried this last night ... it didn't work.

[Omniblast]

Re: Disconnecting issue SOLVED...

Cloning your mac address for the router wouldn't solve anything. (it shouldn't)Basically when you clone it, what it does is, your cable/dsl modem would just "think" that the router is actually your computer and would pass information to it because it verified that it is the correct MAC address. As previously stated by others, the MAC address is burned into the component (network card) during manufacturing process. It's something that "shouldn't" be changed. The only real use a MAC address would be is, if you went out to purchase a cable modem, and instead of paying a monthly fee to the cable company, you use the one you purchased. You do need to take your new cable modem to the company and let them write down your MAC address so they can add it into their network.

I know this would sound stupid but, did you foward your ports? Did you turn off your firewall? Peer Guardian 2?

I'm sorry to here you guys having problems like this. I would be frustrated as well. I've had 3 months of bad cable service before, and I know what it's like. (4 trouble tickets, last one finally resolved the issue. Someone was tapping into my line on the pole.)
I've had 3 months of bad dsl service before as well. (The dsl company aparantly said my house is 17500 feet away, about 500 feet too far from the nearest distribution center. How the hell did I get approved then? GD idiots.)

[Kurgan]

Re: Disconnecting issue SOLVED...

Having a different WAN MAC address forces your ISP's DHCP server to give you a different IP address. That is what "fixes" the problem. And this procedure works somewhat for me. When I have a problem with a zone, I can go into my router and clone the MAC address to a different MAC inside my house. The only problem with this fix is that once I change the MAC address and get a new DHCP IP address from my ISP, the zones I was having trouble in before are [likely] now fixed, but OTHER zones in Vana'diel will now cause me to get R0. Changing the MAC and IP address just shifts which zones are affected when I'm connected. I thought the first time I changed the WAN MAC that it fixed my problem entirely, until I entered Den of Rancor. Then I cloned my MAC to my laptop's MAC address and Den of Rancor worked. But later in the day, I teleported to Mea to head up to sky, and I R0'd in Tahrongi Canyon. So I had to switch the WAN MAC back to cloning my gaming PC's MAC and then it worked fine.

It's really goofy.

[blobboid196]

Re: Disconnecting issue SOLVED...

as much as i would love to have a fix thos this damn R0 problem, switching MAC addresses and gettting different ISP's sounds more like a jerryrig than a fix. and besides ... i barely know what an ISP is, let alone a MAC address, even though i've read the explanations for it in this thread. just resetting my router doesn't really give my computer a new ISP, does it? my computer is one of six on a home network, and i'm afraid that if i try this jerryrig, i may screw up another computer while altering my problem.

as it was expressed already in this thread, if a person has to alter his internet settings to accomodate a game after the game has been updated, then it should be a problem caused on the game developer's end, not a problem of the player's end.