FFXI the only place where if you go to war you have to buy the game twice.

[Aeolus]

Re: FFXI the only place where if you go to war you have to buy the game twice.

On my 5th copy of the game now xD. Spent probably £300 or so the last 4 yrs on this game. Small price for the game I love. Not like I would spend it on anything usefull anyway hehe.

[Macht]

Re: FFXI the only place where if you go to war you have to buy the game twice.

heh, just because it says dont loose it doesnt mean they shouldnt give it to you to try to squeeze money out of you. Thats like saying you can buy this car but if you loose the keys... well you're going to have to buy another car .

Lol, just had to comment on this one. My car the key is a special one, and it's integrated into the whole car. If I loose the key it's a $500.00 charge to have a new one created that'll work for the car. Sorry no sympathy here, if you had read you wouldn't be in this predicament. I have total digust for that idiotic macho behavior, thinking you're better and know more then the manual tells you clear as day.

If you fall in these such messes it's your own damn fault, even more ironic that it comes from a military person who should know better! Hope he didn't ever try to fire a shoulder mounted rocket before without reading the manual or listening to instructions. The whole super elevate before firing thing would of passed him and he'd be eating a face full of dirt when that rocket goes.

If nothing Military should of at least taught the basics and importance of following directions. If it didn't I worry for the solders now because not only are they at risk by enemies but from themselves.

[Esoa]

Re: FFXI the only place where if you go to war you have to buy the game twice.

Their policy of canceling the POL account is about as anti-consumer as you can get. It's makes no sense and is there simply because SE is either too lazy or trying to extract the maximum $$ from people in a backhanded way. SE is the worst MMO company I've ever had to deal with as far as support and business practices go.

Fortunately you can get the game for very cheap these days (almost free when you count the free month). So if you really want to play just go spend the net $7 for another copy.

[TenchiHawkwing]

Re: FFXI the only place where if you go to war you have to buy the game twice.

Their policy of canceling the POL account is about as anti-consumer as you can get. It's makes no sense and is there simply because SE is either too lazy or trying to extract the maximum $$ from people in a backhanded way. SE is the worst MMO company I've ever had to deal with as far as support and business practices go.

Fortunately you can get the game for very cheap these days (almost free when you count the free month). So if you really want to play just go spend the net $7 for another copy.

Umm... that's the thing, they DON'T cancel the POL accounts. You have to cancel it yourself.

[Murphie]

Re: FFXI the only place where if you go to war you have to buy the game twice.

They don't cancel the POL account. But they won't restore them if you do. I think that's pretty reasonable. The POL account is FREE. There isn't any reason to cancel it.

I've never had any problems with SE in regards to support. I'm sorry others have, but seriously, if you just read the manual, you have no problems.

[Macht]

Re: FFXI the only place where if you go to war you have to buy the game twice.

Their policy of canceling the POL account is about as anti-consumer as you can get. It's makes no sense and is there simply because SE is either too lazy or trying to extract the maximum $$ from people in a backhanded way. SE is the worst MMO company I've ever had to deal with as far as support and business practices go.

Fortunately you can get the game for very cheap these days (almost free when you count the free month). So if you really want to play just go spend the net $7 for another copy.

They are strick about the POL ID because it's what ties your identity to them. It's also designed with intent to be a central location for other Online games they release. It's free which adds more of why the hell would you cancel it?

See SE doesn't have to IP ban because they tear down all your work through that POL ID. It's why all your characters are strickly binded to it and why they are not transferrable from it.

[Omni]

Re: FFXI the only place where if you go to war you have to buy the game twice.

Their policy of canceling the POL account is about as anti-consumer as you can get. It's makes no sense and is there simply because SE is either too lazy or trying to extract the maximum $$ from people in a backhanded way. SE is the worst MMO company I've ever had to deal with as far as support and business practices go.

Fortunately you can get the game for very cheap these days (almost free when you count the free month). So if you really want to play just go spend the net $7 for another copy.

You have to understand from a business point of view. They are running a business, they want you to be happy but they also have to protect themselves and their other clients. If they allowed giving away IDs just at will because you provide partial info, how much of a nightmare that would be when someone hax your system or if you let someone borrow your character, or if get your id stolen, or whatever it is. It would result in a bigger nightmare.

This is not a way to milk you for more money. It's just how to protect their current subscribers from malicious people. If he had all the info: old cc number, old pol id number, and all info that he should have to begin with, he might have gotten a bit more slack however, how is SE supposed to determine that he's not trying to take someones account? because he provided a street address and an non-relevant cc number? does your hotmail account allow you to log in if you get most of your password right? no, it doesnt work like that.

And like everyone has been saying, SE will not delete your id. you, at some point in time, would have to do that. They tell you what happens if you dont know your id.

I have sympathy for the OP but, going off to war (as noble as it is) has no relevance to the situation. They have no way to verify that, and as cold as it sounds, it's not their problem if you dont have all the info, regardless of the reason.

[DakAttack]

Re: FFXI the only place where if you go to war you have to buy the game twice.

I only have one problem with this whole thing...

M I C H A E L

Thank you.

[Novalight]

Re: FFXI the only place where if you go to war you have to buy the game twice.

Their policy of canceling the POL account is about as anti-consumer as you can get. It's makes no sense and is there simply because SE is either too lazy or trying to extract the maximum $$ from people in a backhanded way. SE is the worst MMO company I've ever had to deal with as far as support and business practices go.

Fortunately you can get the game for very cheap these days (almost free when you count the free month). So if you really want to play just go spend the net $7 for another copy.

Ever play iRO, you know Ragnarok online? Owned by Gravity, a korea based MMO comp.

They are the worest in everything... they hardly offer any support to NA, (or anyone outside korea really), they did/still do many things wrong.

1. they allowed the source for the WHOLE game to get out of their hands and it leaked.

2. because the source is easy to find, you get bots, LOADS OF BOTS, openKore is the most popular of them.

3. Gravity hasn't done nearly anything to even quell the number of botters, execpt maybe a few packet changes which the bots worked around in days.

4. GMs are non existant, there is no real GM calling system, they ask that you send an email to their CS.

5. Bugs are rarely fixed quickly.

However, iRO is freaking fun for some reason, its like even though gravity sucks, the soul of the game gets through.

However its a bit costly imo because of the lack of customer interaction, and the rampaging hordes of bots.

[Kyoushu]

Re: FFXI the only place where if you go to war you have to buy the game twice.

To echo everything, as long as you don't cancel your POL account you shouldn't have any problems with support. I've lost my ID a couple of times but always gotten it back, though it's written in a secure place now. :D

I think the blame mostly falls on the consumer here.

[Vyuru]

Re: FFXI the only place where if you go to war you have to buy the game twice.

he cancelled his subscription when he went to iraq, and now that hes back he lost his account, his character and since he doesnt remember his content id even tho he has every other peice of info they're telling him hehas to rebuy the game

I might be wrong, but can't you close your content ID so that you don't have to pay, while keeping your POL account open? Then after 3 months, if you don't login, both are deleted? I thought that was how it worked.

[Murphie]

Re: FFXI the only place where if you go to war you have to buy the game twice.

Your POL account is never deleted by SE. It's free. I stopped playing for nearly a year at one point, and when I came back, I was able to reinstall and get up and running with no trouble whatsoever.

[Bricklayer]

Re: FFXI the only place where if you go to war you have to buy the game twice.

Mike: *sensored* are the first and last 4 digits in this old card.
ICR Chris M: Ok, just a moment please
ICR Chris M: Ok, at this point the only account I can find for you is in our deleted database

Just wanted to point out that, from the standpoint of verifying this guy's identity, SE was able to use his credit card info to find his old ID. So, obviously he was able to give them his correct name and credit card number. I assume that he could also have given them his billing address for further verification. The point is, SE is able to verify ID, but is not willing to reactivate deleted accounts.

You can go to most banks, and if you've forgotten an account number or a PIN, they will give that information to you if they can verify that you are who you say you are. It's unfortunate that SE won't do this, and I understand the frustration. (And yes, I know that this analog is slightly erroneous b/c you probably can't reopen bank accounts that you've closed or credit cards that you've cancelled).

On the other hand, I agree completely that SE can do this, and gives ample warning about what might happen if you cancel your POL account. I also completely agree that $7 is a very reasonable price to get a new ID.

I think it's a complete waste of money for SE to have employees spending time explaining why users can't get their deleted accounts back. Further, it seems ridiculous that SE allows users essentially to "delete" their license. If a user has proper registration codes, and has a deleted POL ID on record, it only makes sense that they could either reactivate or apply for a new ID without having to buy their license again.

Ok, I've said enough. I'm sympathetic, but it's the way SE does business, so go spend $7 and get another POL ID!

Double Post Edited:

Your POL account is never deleted by SE. It's free. I stopped playing for nearly a year at one point, and when I came back, I was able to reinstall and get up and running with no trouble whatsoever.

Yep, same here. It's really nice not having to type in all of the registration codes every time I reinstall the game too. I just type in my POL ID, and I'm good to go. As they say in the manual, WRITE IT DOWN AND DON'T LOSE IT!

[Illuen]

Re: FFXI the only place where if you go to war you have to buy the game twice.

Truth be told, I am a little taken aback at the title of your thread. Nothing I've seen in your post indicates that it is because you went to war that they didn't want to help you. It seems to me, rather, it was due to your own foolishness that you have to reap what you've sewn. And you really can't blame that on anyone but yourself. Not only does the booklet give you a place to write down your PoL account information, but you could of printed it out, could of saved it on a disc, could of kept it in your memory a thousand different ways. IMHO, you have nobody to blame but yourself for your plight, and I think you stuck the war bit in, honestly, so you would get extra sympathy.

[Aeolus]

Re: FFXI the only place where if you go to war you have to buy the game twice.

I only have one problem with this whole thing...

M I C H A E L

Thank you.

I second that