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  • How to Cancel Game

    Ok, well I don't want to play this month, so I canceled my content ID for my character near the end of June, because today is the date it renews. I checked my banking account, and I was charged for another month today anyways, and when I logged into the PlayOnline.com it shows Boheda as inactive, but it shows that the expansions are all active still, whatever that means. So I was hoping someone could tell me what is going on, when I canceled the content ID Boheda (which was my character's name), I was under the impression that that canceled everything, since I no longer have a character.

    If there's something else I need to cancel, please let me know specifically how, because I deleted FFXI from my 360 and really don't want to install it again just to cancel the game. I think it's not right that they charged me for another month and if it's really this difficult to cancel the game services I really don't think I want to come back
    My character's name is Cadar on Cerberus.

    Warrior-19
    Red Mage-55
    Dark Knight-55

  • #2
    You canceled after you got charged, simple.

    Well.. unless you know you didn't... in which case, contact support is all you can do.
    Last edited by Balfree; 07-03-2009, 02:26 AM.
    signatures are for pussies mew mew mew, here's mine

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    • #3
      Re: How to Cancel Game

      Thanks, I'll need to contact them. Because I definitely canceled before I was charged. I made sure I had my account canceled a week or so before my month ended so it wouldn't happen. I guess I'll need to call them to figure it out (I hate calling them, it always takes forever to get through to a representative).
      My character's name is Cadar on Cerberus.

      Warrior-19
      Red Mage-55
      Dark Knight-55

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      • #4
        Re: How to Cancel Game

        Try the chat support, atleast you dont have to pay for it.
        signatures are for pussies mew mew mew, here's mine

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        • #5
          Re: How to Cancel Game

          Thanks. Do you have a link to that? I've been digging through FFXI's site trying to find stuff on it, and I think I came across it but didn't bookmark it like I should have
          My character's name is Cadar on Cerberus.

          Warrior-19
          Red Mage-55
          Dark Knight-55

          Comment


          • #6
            Re: How to Cancel Game

            Originally posted by KoLAddict View Post
            Thanks. Do you have a link to that? I've been digging through FFXI's site trying to find stuff on it, and I think I came across it but didn't bookmark it like I should have
            https://secure.playonline.com/supportus/index.html

            Should be at the bottom of the page, but they are probably now closed for the weekend.
            {New Sig in the works}
            -----------------------
            "There will come a day when the world will realize that Superman can no longer create miracles. If my name was Superman, that day would be today." 4/29/2009 - Me

            Originally posted by Aksannyi
            "Hello! 100+3 Leathercrafting, your materials, 5k! Mention code LTH74 for a special discount!" - they'd get blisted by everyone they sent that to.
            Originally posted by Solymir
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