how can i get my ID recoverd?

[TwilightMode]

I lost the piece of paper that had my playonline ID on it, and i cant log on. i have all my other information i think, i have my registration codes and everything. Its really disapointing i really want to play

[Sabaron]

Re: how can i get my ID recoverd?

That's really not a "Question for SE"... It's more of a general question. I would recommend using the support features on POL.com or calling SE's Customer Support:

https://secure.playonline.com/supportus/index.html

[Icemage]

Re: how can i get my ID recoverd?

As noted, the Ask Square-Enix Questions forum is not a technical support forum. You need to contact PlayOnline for assistance with accessing your account.

Moved to Frequently Asked Questions.


Icemage
FFXIOnline Forum Super Moderator

[Zoltar]

Re: how can i get my ID recoverd?

I went through this recently. You'll need to call POL, and give them your name and the information of the credit card used when creating your account. After that, I was all set (even after a year hiatus!)