Announcement

Collapse
No announcement yet.

Reactivating Content ID problem

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    Reactivating Content ID problem

    Hey everyone. I got a weird problem with reactivating my Content IDs(2). Today I came on the computer and went to PlayOnline and it told me to reactivate something. I didn't really takr the time to read it so I just reactivated whatever needed to be reactivated. Then, it told me to reactivate my Content IDs. I go straight to the Content ID section and try reactivating it. It said I could not reactivate my Content. It said I need to make sure my PlayOnline ID is not canceled and make sure my membership information is not incorrect. So, this prevents me from playing the game.

    Do they mean check to see if my membership infor is correct by credit card? or the other info (like Phone #, Location, E-mail)? By the way, how do I know if my PlayOnline ID is not canceled?

    Note: I searched this numerous times on the playonline site and it did not have the information I needed for this situation.

    Thanks for reading,
    Rain


    Aaliyah is more than a woman and she graduated with a 4.0 GPA (she only had 1 "C" grade ever in her life).

    I bolded and underlined the "is" just for you, Malacite.
    Tags: content, problem, reactivating
    • Thanks 0
  • #2
    Re: Reactivating Content ID problem

    did you happen to try this while registration server maintenance was going on? 'cause that would have caused you to fail reactivation.

    Thanks Yyg!
    • Thanks 0

    Comment

    • #3
      Re: Reactivating Content ID problem

      I'm not sure. I re-checked it now and it says the same thing.

      "You cannot purchase a Content ID. Please try again after checking the following:

      - Make sure the payment information is valid.
      - Make sure your PlayOnline ID has not been canceled."


      Aaliyah is more than a woman and she graduated with a 4.0 GPA (she only had 1 "C" grade ever in her life).

      I bolded and underlined the "is" just for you, Malacite.
      • Thanks 0

      Comment

      • #4
        Re: Reactivating Content ID problem

        Make sure your credit card info is all correct. I remember when I came back from a long break I had to update the expiration date for my cc.
        • Thanks 0

        Comment

        • #5
          Re: Reactivating Content ID problem

          Yay! It works now. I had to update my information using the credit card. Thanks for you help, you two.


          Aaliyah is more than a woman and she graduated with a 4.0 GPA (she only had 1 "C" grade ever in her life).

          I bolded and underlined the "is" just for you, Malacite.
          • Thanks 0

          Comment

          • #6
            Re: Reactivating Content ID problem

            I've had this before. Even if your credit card info is correct (maybe your payment wasn't there on time, or whatever) you will have to re-enter it in order for your content ID to be reactivated.

            EDIT: Oops, didn't see that you got it fixed.
            sigpic
            ~Aksannyi~~Hades~~75WHM~75RDM~75BLM~75SMN~73WAR~67SCH~47BRD~
            ~Mama Gamer~~Quitted July 2009/Bannt October 2009~~Excellence LS~
            ~I has a blog~~http://aksannyi.livejournal.com/~
            ~~ ~~ ~~ ~~ ~~ ~~ ~~ ~~ ~~




            • Thanks 0

            Comment

            Previous template Next
            Working...
            X