POL crash

[DA_k_MAN]

i just bought ffxi like a few hours ago and after i installed POL i rebooted and tried to run it but i get an error that says that POL has an error and needs to be shutdown. I relly need help.

=============================== System =================================

CPU = Intel(R) Pentium(R) 4 CPU 2.40GHz
CPU Speed = 2480 MHz
No. of CPUs = 1
OS = Microsoft Windows 2000 Service Pack 4 Ver 5.00.2195
Version of DirectX = DirectX 9.0
Main Memory = Capacity: 511MB : Free Space: 317MB
Drive [C:\] = Local Disk Free Space: 14.19 GB (Capacity: 44.32 GB )
Drive [D:\] = Local Disk Free Space: 8.81 GB (Capacity: 48.83 GB )
PlayOnline Viewer Install Path = C:\Program Files\PlayOnline\SquareEnix\PlayOnlineViewer\
Tetra Master Install Path = C:\Program Files\PlayOnline\SquareEnix\TetraMaster\
FINAL FANTASY XI Install Path = Not installed
Graphics Card = RADEON 9000 SERIES
Type of Chip = RADEON 9000 Series
Video Driver = ati2dvag.dll
Version = 6.14.10.6583
Updated = Friday, October 28, 2005 10:12 PM
VendorId = 0x1002
DeviceId = 0x4966
SubSysId = 0x2043148C
Revision = 1
VRAM = 64.0MB
AvailableVidMem = 55.1MB
AvailableTextureMem = 108.0MB
Sound Card = SoundMAX Digital Audio
Sound Driver = smwdm.sys
Version = 5.12.01.3520
Updated = Friday, September 06, 2002 1:40 PM
Network Card = ASUSTeK/Broadcom 440x 10/100 Integrated Controller
Network Driver = bcm4sbe5.sys
Version = 3.48.0.0
Updated = Monday, September 09, 2002 8:45 PM
Motherboard = P4PE
Manufacturer = ASUSTeK Computer INC.
Version = REV 1.xx
Serial Number = xxxxxxxxxxx

============================ Applications ==============================

Dreams in Vana'diel - POL crash - Mozilla Firefox

============================== Processes ===============================

smss.exe
winlogon.exe
services.exe
lsass.exe
Ati2evxx.exe
svchost.exe
spoolsv.exe
CTSvcCDA.EXE
svchost.exe
regsvc.exe
MSTask.exe
SMAgent.exe
stisvc.exe
WinMgmt.exe
MsPMSPSv.exe
svchost.exe
Ati2evxx.exe
Explorer.EXE
atiptaxx.exe
Smtray.exe
realsched.exe
jusched.exe
iPodService.exe
AcroTray.exe
svchost.exe
firefox.exe
wuauclt.exe
polcfg.exe

========================= Installed Programs ===========================

Adelphia Music
Adobe Acrobat 5.0
Adobe Photoshop 7.0
AIR
ATI - Software Uninstall Utility
Anti-Leech Plugin for Internet Explorer
AOL Instant Messenger
ATI Display Driver
AtomixMP3 v2.1 Trial
BitTornado 0.3.14
BitTorrent 4.0.4
Cool Edit Pro 2.0
Creative Jukebox Driver
Cue Master(TM) Gold
Desktop Weather by The Weather Channel
eMusic - 50 Free MP3 offer
Freedom Security & Privacy
GameSpy Arcade
GunboundWC
Haali Media Splitter
Microsoft Halo
Microsoft Halo Custom Edition
hp instant support
HP Photo and Imaging 2.0 - hp officejet 6100 series
iTunes
FINAL FANTASY XI for Windows - Official Benchmark Program 2
PlayOnline Viewer and Tetra Master
InterActual Player
Windows 2000 Hotfix - KB823182
Windows 2000 Hotfix - KB823559
Windows 2000 Hotfix - KB824105
Windows 2000 Hotfix - KB826232
Windows 2000 Hotfix - KB828035
Windows 2000 Hotfix - KB828741
Windows 2000 Hotfix - KB828749
Windows 2000 Hotfix - KB835732
Windows 2000 Hotfix - KB837001
Windows 2000 Hotfix - KB839645
Windows 2000 Hotfix - KB840987
Windows 2000 Hotfix - KB841356
Windows 2000 Hotfix - KB841533
Windows 2000 Hotfix - KB841872
Windows 2000 Hotfix - KB841873
Windows 2000 Hotfix - KB842526
Windows 2000 Hotfix - KB842773
Microsoft Data Access Components KB870669
Windows 2000 Hotfix - KB871250
Windows 2000 Hotfix - KB873333
Windows 2000 Hotfix - KB873339
Windows 2000 Hotfix - KB883939
Windows 2000 Hotfix - KB885250
Windows 2000 Hotfix - KB885835
Windows 2000 Hotfix - KB885836
Windows 2000 Hotfix - KB888113
Windows 2000 Hotfix - KB890046
Windows 2000 Hotfix - KB890859
Windows 2000 Hotfix - KB891781
Windows 2000 Hotfix - KB893066
Windows 2000 Hotfix - KB893086
Windows Installer 3.1 (KB893803)
Windows 2000 Hotfix - KB894320
Windows 2000 Hotfix - KB896358
Windows 2000 Hotfix - KB896422
Windows 2000 Hotfix - KB897715
Macromedia Shockwave Player
Matroska Pack
MatroskaProp (remove only)
Mozilla Firefox (1.0.7)
Windows Media Player Hotfix [See Q828026 for more information]
QuickTime
Rakion
RealPlayer
Softnyx Launcher
SpongeBob SquarePants(TM) Pinball
Steam
Super Mp3 Recorder Professional v6.0
Vietcong 2 - online demo
Viewpoint Media Player
Winamp (remove only)
WinRAR archiver
Windows Media Player system update (9 Series)
Xfire (remove only)
Yahoo! Toolbar
Yahoo! extras
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Install Manager
ATI Control Panel
hp officejet 6100 series
AutoUpdate
J2SE Runtime Environment 5.0 Update 3
HydraVision
ATI Multimedia Center 7.6.0.0
Creative MediaSource
Easy CD & DVD Creator 6
Creative NOMAD Jukebox Zen Xtra
Sony Sound Forge 7.0
Freedom
HP Photo and Imaging 2.0 - All-in-One Drivers
WebFldrs
MSXML 4.0 SP2 Parser and SDK
Raven Shield Multiplayer Demo
DivX
ChaosLegion
DivX Player
Microsoft Office Professional Edition 2003
HP Photo and Imaging 2.0 - All-in-One
MSN Messenger 7.0
ubi.com
HP Memories Disc
Fusion Pack Source
Ulead COOL 3D 3.5 Trial
Napster for Windows Media Player
Sony Preset Manager 2.0
SoundMAX

========================== Connection Test ============================

Not Checked

[bl0d]

Re: POL crash

Had to register just to answer your question so you don't go through what i had to.

Reinstall the video card drivers and reboot.

I noticed that after i updated video card drivers, the playonline viewer started to work properly again...until a few days later when i was playing WoW and ATi's VPU recover function kicked in (known glitch spot in WoW and ATi cards). Until i reinstalled drivers, Play Online kept crashing at launch and nothing else i did would help.